"Something went wrong" Error

Animesh Bhunia

• August 20, 2020 01:17
• Edited

Hello Team,

Whenever I try to edit a page a page with Brizy, I get the error "Something went wrong".

Screenshot below:

Please help me out here.

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• 

  Sandra Prunici

  • August 20, 2020 10:13

  Hi,

  Could you please check if you have the latest Brizy Free (2.0.6) and Brizy Pro (2.0.4) versions?
  Also, could you try to open the editor in the Chrome browser?
  Thanks!

  Best regards,
  Sandra

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  Animesh Bhunia

  • August 20, 2020 16:57

  Same with Chrome. Please find the screenshot.

  

  The plugins are updated.

  

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  Sandra Prunici

  • August 21, 2020 10:06

  Hi,

  Thank you for making these checks.

  I created a private ticket on this request. You had to receive a notification regarding this on email. Could you send to us in that private message the WP credentials to this site?

  Thanks!

   

  Best regards,
  Sandra

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