Global blocks not showing in editor

David Heutink

• August 21, 2020 12:28

Hi Folks,

Today I changed something on a page and suddely it was showing no global blocks anymore. When I removed the blocks and tried to put them there again I got the message "can't add this block 2 times".

See screenshot for the error.

I must also say that the site is very slow, and the normal wordpress pages are fast, so it might be a server problem on your side.

Thanks in advance,

Kind regards,
David

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  Alex

  • August 21, 2020 15:26

  Hi David,

  Before proceeding to the next step, please confirm that you have the latest Brizy Free 2.0.6 and PRO 2.0.4. Also, please confirm that you have the same problem if you disable all your external plugins.

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  David Heutink

  • August 21, 2020 17:41
  • Edited

  Hi Alex,

  All the updates are done. the problem occured while i was working with the global blocks, so first they were okay and then I changed something in one global block and then the problem was there. No plugins were changed or whatever, so it can't be another plugin. And as I said the website became very slow loading Brizy pages.

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  David Heutink

  • August 21, 2020 17:58
  • Edited

  It's clear to me that the Global Blocks on your server are not updating when I change something. They still look like the old blocks after I changed something. It looks like you guys have a problem on your server because everything is really slow and my normal WP pages are very fast.

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  Alex

  • August 24, 2020 13:27

  Hi David,

  I have created a private ticket for you so please send your login details there and we will look into it. Thanks.

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