Brizy Cloud Pop-up button issue

Arvin Garcia

• August 20, 2020 03:07

The pop-up created in Brizy Cloud appears normal during edit but after publishing it the text vanish. You can view the icon beside it.

0

• 

  Sandra Prunici

  • August 20, 2020 12:00

  Hi,

  Could you please send us the URL of this project? We want to check this. Also, could you check a screenshot with how is looking at the form in the editor mode?
  Did you create an external/global pop-up? Or did you create an internal pop-up to an element?
  Thanks!

  Best regards,
  Sandra

  0
• 

  Arvin Garcia

  • August 21, 2020 05:27

  Than you for resolving this for me and to other Brizy user. 

  My project url is https://mrarvinvgarcia.com  

  This affects every pop-up created.

  This is a internal pop redirecting to another page within the Brizy cloud.

  However I have a some popup redirecting to a product page to a wordpress site

  https://www.mrarvinvgarcia.com/mavg-deals

  

  0
• 

  Sandra Prunici

  • August 21, 2020 14:47

  Hi,

  I created an issue on this problem and we send it to our developer to check it and find a solution for it. When I will receive some notification from them, I will inform you too.
  Thanks!

  Best regards,
  Sandra

  0
• 

  Tomas Vrtal

  • August 23, 2020 00:54

  I have a same problem. I think the mistake will be on the side of the developers. Thank You for some informations.

  

  0
• 

  Sandra Prunici

  • August 24, 2020 15:37

  Hi,

  Thank you for reporting this issue. When we will have notification from our developers, we will inform you here too!

  Best regards,
  Sandra

  0
• 

  Arvin Garcia

  • August 28, 2020 13:38

  Hello Brizy Support. It's been a week since I open this case. Is there any progress on the resolution of this issue?

  #brizycloudpro #helpme I would like to report missing element on pop-up form like the upload file. Users would be confuse without it. I look forward to the resolution of this issue. The website is https://www.mrarvinvgarcia.com/payment Thank you.

  

  https://www.dropbox.com/s/o1z4hqdagg4z08z/missing%20upload%20button.gif?dl=0 

   

   

  0
• 

  Sandra Prunici

  • August 31, 2020 14:23

  Hi,

  We are still investigating this issue. These days we have some national holidays and our team has some days off. I will inform you when we will have news.

  Thanks!

  Best regards,
  Sandra

  0
• 

  Sandra Prunici

  • September 01, 2020 11:52

  Hi,

  I want to inform you that this problem is already solved and the fix for this problem will come in the next update for Brizy.

  Thanks!

  Best regards,
  Sandra

  0

Please sign in to leave a comment.