Error occurs when attempting to display certain elements

Fatima Iqbal-Zubair

• August 18, 2020 00:40

My Brizy is up to date, but when I go to certain blocks in the Brizy Editor, I get the notice that "An error has happened while trying to display this element." It is particularly happening for items I have saved as global blocks like headers. How do I resolve this issue?

Thank you!

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  Sandra Prunici

  • August 18, 2020 14:46

  Hi, 

  Recently we released a new update for Brizy Free and Pro. Could you please update the plugins, delete the cache and check if all is working fine?
  Brizy Free - 2.0.6
  Brizy Pro - 2.0.3

  Thanks!

  Best regards,
  Sandra

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  Fatima Iqbal-Zubair

  • August 20, 2020 15:32
  • Edited

  Thanks for these notes! I double checked and confirmed that everything is up to date and I cleared the cache and it's still occurring. 

   

  Best,

  Fatima

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  Fatima Iqbal-Zubair

  • August 20, 2020 22:36

  We’re getting this error in the Javascript console that may be the issue, if it's helpful:

  TypeError: Right side of assignment cannot be destructured

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  Sandra Prunici

  • August 21, 2020 09:52

  Hi,

  I created a private ticket on this request. You had to receive a notification regarding this on email. Could you send to us in that private message the WP credentials to this site?

  Thanks!

   

  Best regards,
  Sandra

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  Sandra Naumann

  • October 17, 2020 11:51

  I am running into that problem a lot on the current client site I am building. It is really frustrating as I worked 2 hours 
  designing a unsorted list with a table also saving that as global block just to find out the next time I am opening the page again that "An error happened while trying to display this element" and ti wasn't saved a global element either. I also saved the whole layout concurrently during my build over several hours just to find out that no layout was saved!

   

  Everything is up to date. 

  Brizy free and pro and the newest google chrome on a Mac Book pro 2015 and 2019!

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  Sandra Prunici

  • October 19, 2020 09:52
  • Edited

  Hi, Sandra,

  Could you please make some basic checks?

  - Do you have the latest Brizy versions - Free 2.0.14 and PRO 2.0.7?

  - If you change the theme with a WP default theme do you have the same problem?

  - Do you have the same problem if you temporary disable all external plugins? 

  Regarding the "Save layout" - at the moment we have a problem in Safari browser with saving a layout. Our developers know about it and work to fix it. If you encounter this problem on the Safari, could you please use for the moment the Chrome browser?

  Thanks!

  Best regards,
  Sandra

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  Sandra Naumann

  • October 19, 2020 12:47

  Hi Sandra,

   

  - Brizzy Plugs are up to date (always)

  - changing the themes doesn't do any difference

  - the only external plugins are Brizy free and Pro and an in-house database Gutenberg based shortcake module

   

  Regarding Safari: We are developing exclusively while working with Chrome as that was suggested by one of our engineers..

  Kind regards.

  PS: I've asked this on a privet ticket as well:

  Do you think that the problems I am running into at the moment can be caused by

  A - a global server cache on the host side?

  B - I've create a ONE-PAGER with all Blocks on it that we need for that web project. Could that cause issues?

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  Sandra Prunici

  • October 20, 2020 07:27
  • Edited

  Hi,

  
  We need to investigate this problem to find the cause of this problem. I wanted to create a private ticket on this request but if Alex already created for you a private ticket (9358), could you please add in that ticket also this problem you encounter? They two may be interconnected.

  Thanks!

  Best regards,
  Sandra

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