Brizzy Button not working

Srinivas V

• August 17, 2020 13:18

Hello i have latest version of brizy  builder. and wordpress version of 5.5. 

Am not able to edit buttons, Please fix this

 

1

• 

  Sandra Prunici

  • August 18, 2020 10:32

  Hi,

  Yes, we had this problem but we already fixed it in the latest updates.

  Let's do some basic checks.

  - Do you have the latest Brizy versions - Free 2.0.5 and PRO 2.0.2?

  - Could you please delete the site and browser cache?

  - If you change the theme with a WP default theme do you have the same problem?

  - Do you have the same problem if you disable all external plugins? 

  Thanks!

  Best regards,
  Sandra

  0
• 

  Srinivas V

  • August 18, 2020 13:09

  Hello Sandra, 

   

  is it mandatory to have a brizy pro version 2.0.2?

  because our pro version licence is expired.

  rest of all options i have checked. button not working. 

  0
• 

  Sandra Prunici

  • August 19, 2020 08:02

  Hi,

  I created a private ticket on this request. You had to receive a notification regarding this on email. Could you send to us in that private message the WP credentials to this site?

  Thanks!

   

  Best regards,
  Sandra

  0
• 

  Srinivas V

  • August 20, 2020 08:27

  Thank you for your reply, i have shared our WP credentials to brizy support I hope the issue will be fixed soon.

   

  thank you.

   

   

  0
• 

  Sandra Prunici

  • August 20, 2020 11:34

  Thank you! We will check the problem you have into your account.

  Best regards,
  Sandra

  0

Please sign in to leave a comment.