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Mobile View via Desktop VS an Actual Mobile

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3 comments

  • Alex

    Hi,

    we would like to know more details about your issue. An image or screenshot will help a lot. Can we see the difference between the editor view and a real mobile view? Can you also send a link so we can reproduce the problem?

     
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  • Tish Espaldon

    Hi Alex,

    Sorry for the delay. Here's the Brizy mobile view:

     

    And using Blisk, here the actual mobile view:

     

    As you can see the formatting of the hero image is  not actually the same on what is live. 

    I also have the same issue with the tablet view. Here in the Brizy tablet, it ends with the footer, which is correct. 

     

    But I wanted to test the tablet view using Blisk, and I get extra amount of 'space' after the footer. 

     

    Here's the link to the page. If you could walk me through the proper formatting, that would be great.

    Thank you!

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  • Alex

    Hi,

    sorry for not getting back to you sooner.

    This is due to different screen sizes. In Brizy editor it is a general one but on the real device the size can vary and the image background is arranged according to the screen size. Try playing with space above and below the title, and the image will change its size.

    As for the tablet, unfortunately, I can't replicate this on a real device. Have you checked this on a real tablet? Do you have the same behavior?

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