Jumping scroll

Iskander Usmanov

• August 17, 2020 12:09

Hi, i have a jumping scroll on my frontpage

Can't find where disable it

1 touch to scroll down - its jumping for 300px

I try'd install smooth scroll plugings but something overrides them

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  Iskander Usmanov

  • August 17, 2020 13:38

  lux.webdesign.ru

  0
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  Sandra Prunici

  • August 18, 2020 08:54

  Hi,

  How did you add the jumping scroll? Did you use an external plugin? Could you try to check the settings of that plugin? I tried to open your site but it seems to not be reached https://jmp.sh/urTQUTq.

  Best regards,
  Sandra

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  Iskander Usmanov

  • August 18, 2020 10:09

  I'm sorry, wrong link, Actual is http://lux.webde5ign.ru/

  No, i'm not using external plugins - now active only brizy and brizy pro and default wp theme

  Maybe it's because i'm using parallax effect in some blocks?

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  Sandra Prunici

  • August 18, 2020 16:06

  Hi,

  I'm sorry but I didn't find the jumping scroll. See here. Could you please delete the browser cache and check again the site? Or could you please guide us where we can find it?
  Thanks!

  Best regards,
  Sandra

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  Michael Lombardo

  • October 26, 2020 23:51
  • Edited

  I see what Iskander is trying to say. I have been trying to find a solution to this problem.. What he is saying is:

   

  When you scroll down the page on Brizy, it skips about 300px or so on each scroll tick.  When you go onto other websites like google when you scroll one tick it goes down about 40px. In a way, you could call it "scroll speed."  
  
  My client pointed this out in a previous project. he noticed that the scrolling would scroll way too much. I also notice that as well. 
  
  How can we go about changing how many px are scrolled per tick on the scroll wheel?

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  Sandra Prunici

  • October 29, 2020 09:04

  Hi, Mike,

  At the moment isn't possible to change the scroll speed of the Brizy pages. Usually, we didn't receive some complaints on this subject because it works fine on majority Brizy sites. If you feel that the scroll is too fast, could you please give us more details regarding the site? Could you please send us the URL link of the site where you find this inconvenience? Do you have the latest updates for Brizy Free 2.0.16 and Brizy Pro 2.0.8? If you temporary deactivate all external plugins and activate a WP default theme, do you receive the same problem?
  Thanks!

  Best regards,
  Sandra

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  Marcus Vicente

  • April 16, 2021 15:42

  Hi! 

  I have this issue currently, see

  https://deer.network/awareness 

  My guess it its a cause only from certain blocks?

  I don't recall which block this was, maybe you would know?

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  Sandra Prunici

  • April 19, 2021 09:00

  Hi Marcus,

  Could you please give us more details about the problem you encounter? I checked the page you send us but all seems to work fine. See here.

  Thank you!

  Best regards,
  Sandra

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  Austin Rowe

  • July 16, 2021 16:34

  For anyone seeing this I found that the issue was using an animated parallax background on the top element of the page. I can use an animated parallax further down and it doesn't create this issue but if it's in the landing section of the page it creates the issue. Use a fixed parallax background for the landing section until Brizy fixes this.

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