Styling Options Not Applying While Importing a Saved Layout

Viral Strings

• August 16, 2020 20:12
• Edited

I saved a Layout on Cloud with the Hitched Styling and when I tried to import it into another Project in another account, the Styling and Menu are not imported.

How can I resolve this issue?

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  Sandra Prunici

  • August 18, 2020 09:16

  Hi,

  Could you please send the URL link of the page you try to import in another account and the email of the account you try to import it? Also, send us the URL link of the page where you try to import the layout and the email of this account too.
  Thanks!

  Best regards,
  Sandra

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  Viral Strings

  • August 18, 2020 19:30

  Hi Sandra,
  
  I meant subaccount, when I used the term account. I was trying to import the layout which I created on the same email address to another subaccount or another project in the same subaccount and yet, I am encountering the same problem.
  
  Here's the link to the original that I turned into a layout: https://vs.brizy.site/

  Here's the URL to the page where I imported this layout to: https://pineapple3322038.brizy.site/

  As you can see, the styling and Menu are not copied into the new URL.
  
  I've also tried deleting the layout and creating a new one.
  
  The email address that I used to create these sub accounts is: theviralstrings@gmail.com

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  Viral Strings

  • August 21, 2020 09:08

  could someone help me with this issue?

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  Sandra Prunici

  • August 21, 2020 12:54

  Hi,

  I'm sorry for the late response. We are investigating this inconvenience. Please allow us a bit more time.
  Thanks!

  Best regards,
  Sandra

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  Viral Strings

  • August 25, 2020 17:52

  Sandra,

  Even the saved blocks for me are loading with the default styling on new projects.
  
  Could you please tell me if this is going to be a temporary issue or do I have to wait till the next update for this problem to be fixed?

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  Sandra Prunici

  • August 26, 2020 12:27

  Hi,

  I'm sorry but at the moment I don't have a certain response to this question. Our developers are investigating this issue and we will have notifications, we will inform you too!
  Thanks!

  Best regards,
  Sandra

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  Sandra Prunici

  • September 02, 2020 10:00

  Hi,

  I receive a notification from the team. The Save Template option is not supposed to save global styles. It only keeps the structure and when it is imported into a new project it "adopts" the styles of the new project. Brizy colours and fonts are global for the entire project, so you don't need to edit every page. You only need to edit them once.
  Let me know if I can help you with something else.

  Best regards,
  Sandra

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