BRIZY CLOUD - Blocks keep moving into different places

Pete Harris

• August 16, 2020 11:19

Hi

Been having an issue lately of blocks reorganising themselves into different positions. I keep having to check each page and re-positioning as necessary.

 

Also, when I open the block moving tab, it takes a minute or more to populate the tab properly. For the first minute I am presented with multiple Footer blocks.

Thought I should alert you to these issues.

 

Thanks

Pete 

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  Alex

  • August 17, 2020 18:51

  Hi Pete,

  that's strange. Can you reproduce this again? Could you send us a screen recorder with the issue? Do you have any external code added to that page? Do you have the same problem in all browsers?

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  Cj Smith

  • February 23, 2021 03:12

  Hi! Was there any resolution on this? I am having the same issue and it's becoming a nightmare. Every time I open the site or make any small change on the website, the blocks rearrange. Yes, this happens in all browsers. It's not rearranging in just the builder, it's rearranging what's actually published. Again, a nightmare. 

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  Alex

  • February 24, 2021 16:44

  Hi,

  It is a 6-month-old post so it is strange to hear about such a problem now. Can you please confirm you have this issue in Brizy Cloud not in WordPress? Also, can you please send a screen recorder so we can the issue?

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  Pete Harris

  • February 26, 2021 11:38

  Hi Alex. I sent you a screen recorder on Tue 18th August 2020. No-one replied. I have sent it again today. Pete (OP)

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  Alex

  • February 26, 2021 16:15

  Hi Pete,

  I don't understand why we didn't receive that email. I only received this one today: https://jmp.sh/cP0yjrj We checked this in your project and I confirm this strange issue. I have already sent your project to a developer to inspect the issue. I will get back to you with a message when I have news in this regard.

   

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