This page is not yet created but it is

Laurence Crew

• August 14, 2020 15:22

When I click preview from builder or go to web address
https://food.brizy.site
I get:

This page is not yet created. Please start designing your page by clicking the button below
when I click on the button I get:

Oops! An Error Occurred
The server returned a "404 Not Found
Something is broken. Please let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused.

I'm using chrome and can preview all of my other pages but not this last one?

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• 

  Sandra Prunici

  • August 17, 2020 11:03

  Hi,

  Could you please, check if the homepage of this project isn't saved in the Draft. If you have seen this, please Publish the page, click on the Update and after this on the Preview.
  Let me know if I can help you with something else.

  Best regards,
  Sandra

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• 

  Janeris Marte

  • October 02, 2020 14:16

  I'm having the same issue. I published the page yesterday. When I go to see the preview it says the same message. I changed the url to match what I needed and still it says the same thing.

  Have you found a solution?

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• 

  Janeris Marte

  • October 02, 2020 14:18

  I cleared the browser data and it helped once but then it kept doing the same thing. I'm on Chrome on a mac. 

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  Sandra Prunici

  • October 02, 2020 15:25
  • Edited

  Hi, Janeris,

  Could you please send us the URL link of the site? Also, could you please, check if the homepage of this project isn't saved in the Draft. If you have seen this, please Publish the page, click on the Update and after this on the Preview.
  Let me know if I can help you with something else.

  Best regards,
  Sandra

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• 

  Janeris Marte

  • October 03, 2020 19:40

  The site is: https://holiday.brizy.site/

   

  Yes it's published. It's not in drafts

   

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  Sandra Prunici

  • October 05, 2020 11:22

  Hi, Janeris,

  Thank you for the URL link. We checked it and found that there was a conflict between 2 pages. They both had the same name. Now, we solved this inconvenience and all seems to be fine. Could you please check?

  Thanks!

  Best regards,
  Sandra

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  Janeris Marte

  • October 05, 2020 11:24

  The problem is still there. Im checking on my phone in chrome. Same message

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  Sandra Prunici

  • October 05, 2020 14:30

  Hi,

  We changed the subdomain name of the site as it was in conflict with another one. Could you please access this one https://holiday1.brizy.site/? 

  Thanks!

  Best regards,
  Sandra 

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  Laurence Crew

  • October 09, 2020 15:25

  https://holiday1.brizy.site/?  is not my site or work, this belongs to someone else? Also you seem to have lost 3 sites of mine now!

  https://online.brizy.site
  https://food.brizy.site
  https://value.brizy.site  

  What's going on?

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  Edoardo Pulvirenti

  • October 09, 2020 16:03

  Hello,

  I have the exact same issue of the users above.

  I followed the instruction, the page is not in draft but still I get the message: This page is not yet created. Please start designing your page by clicking the button below.

   

  Can you help? Thanks

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  Sandra Prunici

  • October 12, 2020 10:32

  Hi,

  The https://holiday1.brizy.site/ is the Janeris's site. She is a user that commented in this post she had the same problem you reported and we helped her to solve this problem. 

  Regarding your sites - we encounter that the problem was in the subdomain name. Could you please change the subdomain name?

  @Edoardo, could you please change the name of the subdomain and try again?

  Thanks!

  Best regards,
  Sandra

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  Jack Colletti

  • November 30, 2020 15:59

  Hi ive got the same problem, ive changed the subdomain and still no change. I work for clients. This issue is annoying, wish i could speak to someone.. My domain is www.rjplastering.co.uk

   

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  Sandra Prunici

  • December 01, 2020 09:49

  Hi,

  Thank you for the URL link. Just now, I opened it and all seem to display fine. See here. Could you please clean the browser cache?

  Thanks!

  Best regards,
  Sandra

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  Emma Almendarez

  • February 16, 2021 20:41

  Clearing the cache helped my issue - thank you!

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  Sandra Prunici

  • February 17, 2021 10:25

  Hi,

  Great! Thank you for confirming this with us!

  Best regards,
  Sandra

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