Pop up issue in tablet and phone view

Arvin Garcia

• August 15, 2020 03:10
• Edited

#brizycloudhelp #PROuser

Hello Brizy support and community. I do need help how to address pop-up issues.

Pop-up wont work on tablet view and phone view. It started from a pop-up link on a carousel element in a table element. At first it might be an over used of embed elements but it did work on desktop view.

I am seeking help to someone who can provide solution to this design issue or limitation of the page builder. Thank you.

 

https://herncpa-my.sharepoint.com/:v:/g/personal/br779_365proplus_site/EYqB4-2FhRlCiKoaZg3_KhcBSY85wkyUyUiiyQ7dTXt0Eg?e=qRSZsB

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  Sandra Prunici

  • August 17, 2020 15:06

  Hi,

  Thank you for all these details. Right now, I checked the page and pop-up and all seems to be displayed fine. See here. Could you please try another responsive simulator?

  Thanks!

  Best regards,
  Sandra

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  Arvin Garcia

  • August 18, 2020 00:46

  I already changed the layout.I can't wait for a resolution but thanks for answering back.

   

  But about this issue. does popup won't work if the element is embed to the third degree?

   

  Initially the carousel element with a button link to a popup is WITHIN an element like a table or accordion. 

  that's why it won't work in the first place. I am hoping you could shed some insight to this. Thanks/

   

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  Sandra Prunici

  • August 18, 2020 14:52

  Hi,

  Yes, we had a problem with pop-up added to an element from the Carousel, but we already fixed this inconvenience in our last updates. Could you please check if you have the latest Brizy Free (2.0.6) and Brizy Pro (2.0.3) versions?
  Thanks!

  Best regards,
  Sandra

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