Brizy WordPress page builder giving error when clicking on button element and popup button element

Prince

• August 14, 2020 13:58
• Edited

Brizy WordPress page builder is giving error when clicking on button element and popup button element. I have the latest version for Brizy Free (2.0.5) and Brizy Pro (2.0.2)

attached image depicting the error

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  Sandra Prunici

  • August 14, 2020 14:19

  Hi,

  Very strange, we solved this problem in one of the last updates. Could you please log-out from WP dashboard, clean the browser cache and log-in again? After check again the buttons from the site.
  If this will not help you at least, could you please deactivate all plugins (except Brizy Free and Pro) and activate one WP default theme?

  Thanks!

  Best regards,
  Sandra

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  Prince

  • August 14, 2020 14:59

  Hello,
  
  Deleting browsing cache and history and log out from WP dashboard didn't helped. I have deactivated all the plugins except brizy free and pro and activated default WP theme, this also didn't helped.

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  Sandra Prunici

  • August 17, 2020 10:56

  Hi,

  Thank you for making these checks.
  I created a private ticket on this request. You had to receive a notification regarding this on email. Could you send to us in that private message the WP credentials to this site and also indicate on what page and element did you encounter this problem?

  Thanks!

   

  Best regards,
  Sandra

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  Prince

  • August 18, 2020 08:52
  • Edited

  Hello,
  
  I had replied on the private ticket

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  Sandra Prunici

  • August 18, 2020 15:15

  Thank you! We will check the problem you reported. Please allow us a bit more time.
  
  

  Best regards,
  Sandra

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