several editors at the same time

Susanne Clara

• August 11, 2020 08:09

Hello, 

we are using the Brizy PRO Version to renew our Website, nut we have Problems working at the same time since every time someone opens a sure with Brizy the other person gets thrown out. Is there a way for more than one person to work with brizy? Maybe by using the Cloud? 

Greetings, 

Susanne 

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  Sandra Prunici

  • August 11, 2020 13:37

  Hi,

  I'm sorry but we don't recommend that 2 or more users work on the same page. It is a Brizy restriction and doesn't allow this because it can create some inconveniences on the pages. Just a simple example, 2 users works on the same page. The first user make some changes, the second user can't see what changes he made. The second user tries updates the page with his modification but the page may not be updated because in that time another user makes other changes and maybe an update. Here can happen some problems and inconvenience. Therefore we kindly don't recommend to work 2 or more users on the same page.

  Let us know if we can help you with something else.

  Best regards,
  Sandra

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  Susanne Clara

  • August 11, 2020 15:38

  Hi, 

  thanks for your answer. 

   

  I didn't mean working on the same page, but the same WEBSITE on different pages at the same time. When we this try we get interrupted by refreshes and notifications. even though we are not working on the same pages.

   

  Greetings

  Susanne 

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  Sandra Prunici

  • August 12, 2020 08:30

  Hi,

  If on the pages you use Global blocks this problem can appear too. The work of the Global block is in such a way - all modification you made on the block from a page, will be reflected on all pages you have this block. Therefore, is the same situation as I related before. 
  
  Best regards,
  Sandra

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  Susanne Clara

  • August 12, 2020 16:38

  Hi, 

  thank you, this answered my question. :) 

  Greetings Suanne  

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  Sandra Prunici

  • August 13, 2020 09:36

  Hi,

  Thank you too!
  If we can help you with something else, just let us know and we will be happy to help you!

  Best regards,
  Sandra

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  Susanne Clara

  • August 17, 2020 10:13

  Hello again, 

   

  so we deactivated all the global blocks on our pages but still get the error that we can not work on different pages at the same time on our WP Site. Is there any other reason for this problem to appear? 

   

  Greetings 

  Susanne 

   

   

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  Sandra Prunici

  • August 18, 2020 08:18

  Hi,

  Could you please delete the site and browser cache? Also, could you please make sure you have the latest versions of Brizy Free (2.0.5) and Pro (2.0.2)?
  If you still find this inconvenience, try to deactivate all plugins (except Brizy Free and Pro) and activate a WP default theme. Here can be a problem from a plugin or the theme, therefore it is welcome to check them too.

  Best regards,
  Sandra

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  Susanne Clara

  • August 18, 2020 09:50

  okay,

  Brizy is at latest Version, we changed the theme to a default theme, we deactivated our global blocks, we emptied the cache and still get the same error. 

   

   

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  Susanne Clara

  • August 18, 2020 09:51

  unfortunately, we can not deactivate all other Plugins, since they are crucial for our website to function 

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  Sandra Prunici

  • August 18, 2020 15:58

  Hi,

  Recently, we released new updates for Brizy Free (2.0.6) and Pro (2.0.3). Could you please update them, clean the browser cache, make sure that all user refreshes and deleted the cache too (much better will be is all users will also log-out and log-in again after updating the plugins)? We improved some functions and procedures and hope it will help you too.

  Thanks!

  Best regards,
  Sandra

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