Bug Report - Corner radius settings issue

Charlie Moss

• August 10, 2020 08:40
• Edited

Changing the values is either impossible or causes a crash.  Please see video attached.

https://nimb.ws/cVlCv9

Regards,

Charlie

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  Charlie Moss

  • August 10, 2020 08:49

  This also happens in desktop view

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  Sandra Prunici

  • August 10, 2020 15:20

  Hi,

  Thank you for these details and the video. Could you please make some basic checks that will not affect the site?

  - Do you have the latest Brizy versions - Free 2.0.5 and PRO 2.02?

  - If you change the theme do you have the same problem?

  - Do you have the same problem if you disable all external plugins? 

  Thanks!

  Best regards,
  Sandra

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  Charlie Moss

  • August 10, 2020 17:41

  Hi there,

   

  - Do you have the latest Brizy versions - Free 2.0.5 and PRO 2.02?   Yes, I am up to date

   

  - If you change the theme do you have the same problem?  I am using the Brizy Starter Theme

   

  - Do you have the same problem if you disable all external plugins?  With all plugins deactivated except Brizy & Brizy Pro, it still occurs.

   

  Regards,

   

  Charlie

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  Sandra Prunici

  • August 11, 2020 10:23

  Hi,

  Thank you for reporting this. We will send this issue to our developers to investigate it. Now, if you want to set the border with 0 value for all 4 corners, I can recommend selecting the first option and set with 0 value for all corners https://jmp.sh/vRKQ3ZX. In this case, all corners will have the 0 value.
  Thanks!

  Best regards,
  Sandra

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  Charlie Moss

  • September 28, 2020 06:44
  • Edited

  This is still occurring. If you enter a value for the corner, not for all 4 corners but individually, you get the white screen of death and lose all your work if not saved.

  Also, also a value sticks. I change it to 0 with the slider, click update and it's jumped back to a value again.  If I try to enter a number it goes crazy or it goes to a white screen.

  https://nimb.ws/J0iS67

   

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  Natalia Chitoroaga

  • September 29, 2020 20:21

  Hello Charlie,

  Natalia here!

  Thank you for the post.

  I could reproduce the issue with "white screen" after editing 1 single corner. Already sent to our devs to check 

  As soon as I will the fix, I will come back with short notification.

   

  My best Regards, Natalia

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  Charlie Moss

  • September 29, 2020 20:26

  Thank you Natalia,

  That is good news. I don't think rounded corners are so popular which is probably why it has not been reported elsewhere.

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  Charlie Moss

  • June 05, 2021 12:40

  This is still an issue.

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  Sandra Prunici

  • June 07, 2021 11:07

  Hi,

  I'm sorry for this inconvenience. We are working on this issue and plan to release the fix as soon as possible. At the moment, I can recommend if you want to set up the 0 value for all corners to use the first option. See here.

  Best regards,
  Sandra

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