an error message shows up when i'm trying to preview my page!

Younes Bouzid

• August 07, 2020 11:37

hi,

an error message shows up when i'm trying to preview my page! says:

Oops! An Error Occurred

The server returned a "500 Internal Server Error".

Something is broken. Please let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused.

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  Sandra Prunici

  • August 07, 2020 14:22

  Hi,

  Could you please send us the URL of the project you face this problem?
  Thanks!

  Best regards,
  Sandra

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  Younes Bouzid

  • August 07, 2020 15:20

  Thanks for your reply!

  This one: https://blackcurrant3081843.brizy.site/

  i tried to save the blocks and add them to a new project but still shows me the same issue here too: https://boysenberry3104436.brizy.site/

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  Sandra Prunici

  • August 10, 2020 08:00

  Hi, Younes,

  Thank you for these details. I already send them to our team and they investigate the cause of this problem. Let us a bit more time for this. I'm sorry for this inconvenience.
  Thanks!

  Best regards,
  Sandra

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  Younes Bouzid

  • August 13, 2020 12:41

  the cause of this problem is the link i put on the image, when i remove the link from the image it works & when i add a link to my image it doesn't

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  Sandra Prunici

  • August 13, 2020 15:38

  Hi,

  What link did you add to the image? Could you please send it to us? 
  Thanks!

  Best regards,
  Sandra

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  Younes Bouzid

  • August 18, 2020 09:47

  linking the popup

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  Sandra Prunici

  • August 18, 2020 15:49

  Hi,

  Could you please describe what elements contained the pop-ups?
  Thanks!

  Best regards,
  Sandra

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