invoice

Enrico Marcon

• August 07, 2020 09:03

hello, i need the invoice (not the receipt) of the order # 16544797.

thank you

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  Alex

  • August 07, 2020 10:45

  Hi,

  you can see all your invoices in your Brizy account: https://jmp.sh/Nh5LMNU

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  Lorena Jurma

  • October 05, 2020 18:41

  Hi Alex,

  another problem concerning invoices:

  I bought the lifetime license a few days ago and now I'm wondering why you charge VAT (via paddle) since I bought from a company as a company (B2B) and provided my VAT number. In addition, the invoice must contain a reference to the reverse charge procedure, otherwise the invoice is not correct and cannot be given to the tax office.

  What can we do about that. I'm sure that I am not the first person to stumble upon that problem. 

  Best regards

  Lorena

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  Alex

  • October 06, 2020 14:37

  Hi Lorena,

  all our payments are processed by a third party platform - Paddle. Also, invoices are issued by them. Please write to them directly at help@paddle.com so they can check your personal case. Also, please add alex@brizy.io in CC. Thank you.

   

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