Menu link problem

Erik Grenberg

• August 04, 2020 08:04

From time to time I encounter a bug which corrupts links in my header menu. Instead of site.com/services, it directs me to site.comservices, without a slash inbetween. I've seen this bug in only one of my sites and it's hard to replicate, since it happens pretty randomly. I do believe it's a Brizy issue, since no other plugins could affect menu links like that.

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  Sandra Prunici

  • August 04, 2020 15:29

  Hi,

  Could you please send us the URL of a page where we can check this issue? If this issue happens only in Brizy pages? How did you set the links? If you add the menu in a non-Brizy page, is this issue happen too? If you deactivate the Brizy plugins, is this problem continua to appear?
  Also, could you give more details about why do you think no other plugins could affect the menu links like that in conditions that menu is created in WordPress? 
  Thanks!

  Best regards,
  Sandra

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  Erik Grenberg

  • August 05, 2020 21:10
  • Edited

  huntfish.ee/hf-food/

  I tried disabling plugins, but it still shows the links without the slash. It also happens on the contact page

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  Sandra Prunici

  • August 06, 2020 11:54

  Hi,

  I checked the site and all seems to work fine. See here (in the bottom left corner you can see the link of the menu item when I hover over each item). Also, I accessed some link and in the address bar, all links are set correctly. Could you please try to clean the cache?

  Thanks!

  Best regards,
  Sandra

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  Erik Grenberg

  • August 14, 2020 12:18

  Unfortunately I'm still having this problem. I've cleared the cache and tried different browsers, my client also reports this problem. Also, originally when I posted this thread, the glitch happened only on 2 pages but at the moment its occurring on every page. Only the front page menu directs to a correct page, after that it removes the slash from the link

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  Sandra Prunici

  • August 14, 2020 13:43
  • Edited

  Hi,

  I'm sorry but I can't reproduce the problem you report. I asked my colleagues to check this inconvenience and one of them could reproduce this problem https://jmp.sh/b8jacHO. This problem seems to not be related to Brizy but you can create a non-Brizy page and attach it to the menu and see if this problem will encounter. This problem is more related to the permalinks and the hosting provider. Therefore, we recommend checking the permalinks and discuss with your hosting provider regarding this issue.

  Thanks!

  Best regards,
  Sandra

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