Issues with background/hero template colours showing concistenly across web/tablet/mobile

Andrew Bull

• August 03, 2020 16:45

Hi there,

I came across this earlier today.  Using the desktop editor, I set up a simple page hero block for the various legal site pages.  I set the colour of it turquoise - this shows correctly on the desktop and the tablet however the mobile version is showing a random grey colour. -I assume it should also change the mobile colour so that it is consistent across all devices.  This appears also when I load the site up on each device i.e. green/green/grey

 

Url is https://thetopcoatco.co.uk/cookies-policy/

 

Screenshots

https://share.getcloudapp.com/KourGYL8

https://share.getcloudapp.com/5zuGpn7q

https://share.getcloudapp.com/YEuolB8O

 

Thanks

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  Sandra Prunici

  • August 04, 2020 11:24

  Hi,

  Thank you for all these details. Could you please open for this page the mobile mode of the builder https://jmp.sh/c5zFBtL? If you see here the background with grey colour, could you please change it into the green one that is on desktop and tablet mode? After this, please clean the browser cache and check if on the mobile mode you see the green colour.
  Thanks!

  Best regards,
  Sandra

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  Andrew Bull

  • August 04, 2020 14:14

  Thanks Sandra,

   

  I am fine with knowing how to fix it/resolve it etc - it was more of a heads up to you guys about a potential bug because there is no reason why that shouldn't have adopted the green rather than a random grey.

   

  Cheers

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  Sandra Prunici

  • August 05, 2020 08:21

  Hi, Andrew,

  Thank you! We couldn't reproduce this issue but we will take it into consideration.
  Let us know if we can help you with something else.

  Best regards,
  Sandra

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