Hello, I have a problem with my site
Hello, I have a problem with my site. When I open the Brizy Page Builder, I see no images whatsoever but when I open the page in my browser - everything loads. Please look at the picture included and tell me how to fix this problem.
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Hi,
Let's do some basic checks.
- Do you have the latest Brizy versions - Free 1.0.126 and PRO 0.0.41?
- If you change the theme do you have the same problem?
- Do you have the same problem if you disable all external plugins?Also, could you provide more details regarding this issue? When did you encounter it? What were your previous actions? What error do you have in the console when you open the editor mode of the page?
Thanks!
Best regards,
Sandra0 -
Hi Sandra, I have attached the log on pastebin:
https://pastebin.com/a9d49jFA
The problem occured last night and while the pages load fine and all images can be seen, in the editor, no image is visible.0 -
Error: Icon not valid <!DOCTYPE html>
<!--[if IE 7]><html class="ie ie7" lang="en-US">
<![endif]-->
<!--[if IE 8]><html class="ie ie8" lang="en-US">
<![endif]-->
<!--[if !(IE 7) | !(IE 8) ]><!-->
<html lang="en-US">
<!--<![endif]-->
<head>
<meta charset="UTF-8">
<meta name="viewport" content="width=device-width, initial-scale=1, maximum-scale=1">
<link rel="profile" href="https://gmpg.org/xfn/11">
<link rel="pingback" href="https://peshcherin.com/xmlrpc.php">
<title>Peshcherin – Food Processing</title>
<script type="text/javascript">var ajaxurl = 'https://peshcherin.com/wp-admin/admin-ajax.php';var themecolor='#fec56b';</script>
<style type="text/css">
section#banner-section {background-color: #ededed;
min-height:400px;
height:400px;}
div#head-page #dt-menu.dt-menu-center ul li.logo-desktop a {margin-top:-20px;}
div#head-page #dt-menu.dt-menu-left ul li.logo-desktop a {margin-top:-20px;}
div#head-page #dt-menu.dt-menu-leftbar ul li.logo-desktop a {margin-top:-20px;}
div#hea0 -
I found the problem - I am using the Freesoul Deactivate Plugins and even though I did not deactivate Brizy on most pages, it seems to kill any image I add through your page builder. Please look into this issue.
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Hi,
Thank you for all these details. I created a private ticket on this request. You had to receive a notification regarding this on email. Could you send to us in that private message the WP credentials to this site?
Thanks!
Best regards,
Sandra0
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