Critical Error

Baru Muturi

• August 03, 2020 09:26

Hi,

 

i updated the plugin to the new version but immediately after reloading it said

 

"There has been a critical error on your website. Please check your site admin email inbox for instructions."

So I renamed the Brizy Plugin in Cpanel but i dont want to loose the work i have done on the site. How to I rollback to the previous version of Brizy.

Thanks, BARU

0

• 

  Sandra Prunici

  • August 03, 2020 15:37

  Hi,

  Could you please delete the Brizy Free and Brizy Pro plugin and after this upload them manually in the dashboard? This action will not affect the pages that you already created with Brizy.
  Thanks!

  Best regards,
  Sandra

  0
• 

  Baru Muturi

  • August 03, 2020 16:30

  Ill try and get back to you

   

  Thanks

  0
• 

  Sandra Prunici

  • August 04, 2020 11:17

  Ok, thanks!

  Best regards,
  Sandra

  0
• 

  Baru Muturi

  • August 06, 2020 11:38

  HI

   

  This is what i get every time i upload the plugin.

  
  Can i give you the credentials to try it out.

   

  Thanks.

  0
• 

  Sandra Prunici

  • August 06, 2020 14:26

  Hi,

  Could you please clean the browser cache before uploading manually the Brizy Free and Brizy Pro plugin. Today we released a new update for Brizy. Could you please upload the Brizy Free (2.0.4) and after this the Brizy Pro (2.0.2)?
  Thanks!

  Best regards,
  Sandra

  0

Please sign in to leave a comment.