Error 400 Bad Request when I click "Edit Project"

Zachary Ziggas

July 28, 2020 22:06

Oops! An Error Occurred

The server returned a "400 Bad Request".

Something is broken. Please let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused.

For the last 2+ hours since creating my account.

Comments

26 comments

Sandra Prunici

July 29, 2020 08:34
Hi,

Thank you for reporting this. We are investigating this issue and when we will found some results, will inform you here regarding this.
Thanks!

Best regards,
Sandra
1
Sandra Prunici

July 29, 2020 12:42
Hi,

I receive a notification from the team. They said that the problem is now fixed. Could you please check if all is fine now?
Thanks!

Best regards,
Sandra
0
JiaLin Chov

July 30, 2020 10:32
having the same problem right now with someone i invited. They can access the sub account but get a 404 when they enter the editor mode
0
Sandra Prunici

July 30, 2020 11:23
Hi,

Could you please ask the person you invited if he validated his Brizy account? Also, what role did you set to this person? What is the email of this user?
Thanks!

Best regards,
Sandra
0
JiaLin Chov

July 30, 2020 11:47
Does validating mean to click on the invitaion mail and create the account? Then yes.
Role was Manager and email is alr@fid-verlag.de
0
Sandra Prunici

July 30, 2020 15:31
We could find this problem on your team member in your account. We are checking this inconvenience with the team and when we will receive any information from them, I will inform you here. I'm sorry for this inconvenience.

Best regards,
Sandra
0
Sandra Prunici

July 30, 2020 17:14
The team could fix the problem for alr@fid-verlag.de. Could you ask your team member to check if all is fine?
Thanks!

Best regards,
Sandra
0
JiaLin Chov

July 31, 2020 14:04
It works :) Thank you Sandra!
0
Sandra Prunici

July 31, 2020 15:40
Great! Thank you too!
Have a great weekend!

Best regards,
Sandra
0
nik holz

September 22, 2020 15:08
Hi there i got the same issue, can you help?
0
Alex

September 23, 2020 13:16
Hi,

does it happen to all projects or is it a specific one? Has this project been published with a custom domain? Do you have a link so we can check the project?
0
nik holz

September 24, 2020 16:03
All projects i get this message:

Oops! An Error Occurred

The server returned a "400 Bad Request".

Something is broken. Please let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused.

----------

can only start a project not create a site, no domain
0
nik holz

September 24, 2020 16:04
my approval is still pending maybe thats the issue, i did confirm my account and everything
0
Alex

September 25, 2020 16:37
Hi,

I have opened an internal issue regarding this and one of the devs will look into your account. We will come back with an answer when we have an update. Sorry, for the created inconvenience.
0
Alejandro Munoz

October 23, 2020 17:33
I am having the same issue and the problem is I can't validate my account because the link expired. How to I go about receiving another verification email?

Thank you
0
Alex

October 25, 2020 14:58
Hi,

Please check it now. Your account has been validated.
0
Alejandro Munoz

October 26, 2020 16:48
I tried to edit the project but I still get "

The server returned a "400 Bad Request".
0
Alex

October 27, 2020 17:22

Edited
Hi,

please send the project id or project URL and we will check this. Thanks.
0
Alejandro Munoz

October 28, 2020 16:03
Hi,

I just checked it today and it seems to be working now. Thank you!
0
Alex

October 29, 2020 14:31
Hi,

I'm glad to hear that. Let us know if you need anything else.
0
Alex

November 27, 2020 18:28
Hi,

do you have this error in the preview or when accessing the link? I noticed that your projects are in draft so if you access them by link they will not work.
0
Alex

November 30, 2020 22:15
Hi,

sorry for not getting back to you sooner. Support is limited on weekends.

I will ask a dev to check the logs of your account and then I will come back with an update. In the meantime, could you please check this in another browser or incognito mode?
0
Alex

December 01, 2020 20:39
Hi,

Please check it now. It should work.

Sorry for the created inconveniece.
0
Arbas Siddiqui

December 02, 2020 09:24
Thanks! It worked!
0
JiaLin Chov

June 10, 2021 11:54
Hello. We're having the same problem again within the Account "PROmedia". I invited someone and he's unable to edit a project. Could you please have a quick look?
0
Alex

June 11, 2021 09:37
Hi David,
please send the email to the member who has the problem and we will look into it. Thanks.
0