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27 comments

  • Alex

    Hi,

    can you please confirm you use the Post Content element in your Brizy template:https://jmp.sh/8KmjdpY ? Also, please make sure you have the latest Brizy versions - Free 2.0.2 and PRO 2.0.1

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  • Zach Kong

    I'm also facing the same issues. 


    Here's the example. Am sure very sure of the following:

    1. Brizy free - 2.0.2
    2. Brizy pro - 2.0.1
    3. Am using the "Post Content" element.

    You can see the issue here... https://zachkong.me/uncategorized/7-reasons-retargeting-campaigns-sucks/

     

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  • Ahein Coh

    Yes I'm using the Post Content element, just like in the video I refered to in my first post. I also have both Brizy versions updated. Issue persists - the format of the Headings on the blog post are not working. I have also written this problem on another post from another user here and the reply was from your colleague, I will quote:

    "

    Sandra Prunici

    Hi, Ahein,

    Yes, we have this issue in our list and our developers are working to fix it. When we will have some updates regarding this issue, we will inform you too, here. I'm sorry for this inconvenience!
    Let us know if we can help you with something else.

    Best regards,
    Sandra

    "

    I think for now the only way to fix this is by me finding some CSS code to make headings work.

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  • Alex

    hey guys,

    you are right. I had a word with devs and I confirm that there are still some style issues with the Post Content element. For now, the only solution is to rewrite the styles with Custom CSS if you are familiar with it.

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  • Ahein Coh

    It's really nothing new... I'm just disappointed these issues haven't been updated with the latest version. I wanted to build another website with Brizy but I will just go back to Divi. Let me know when these issues have been fixed.

     

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  • Karen Crowley-Susani

    I have the same issue. When can we expect a fix with this issue? Also, I can't link anything with my posts either.

     

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  • Alex

    Hi,

    the heading issue will be fixed soon. Regarding the links: can you please give us more details? Are the links in the post not working or are you referring to the link styles?

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  • Karen Crowley-Susani

    Hi Alex,

    I try to link a page on my website to the post that I am writing and it works on the backside, but there is nothing to click on the front side. I also can't make any of my words bold or a different color (it won't show up on the front side)

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  • Serene Peace

    The Brizy developers team could at least provide us all with a CSS code as a temporary alternative for us to make headings work on their own theme for Wordpress! My blog is also affected by this problem when I use a template and the post content element.

     

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  • Alex

    We'll fix this soon so we don't need a CSS alternative.

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  • THIERRY SANVEE

    Hi,

    I had that same issue on my website. Then it worked, I guess some fix was applied. But the problem came back since I recently made updates on my posts and added new headings. The new headings don't follow the format of the heading. The headings that were already in the blog post look fine. Same thing for new blog posts, all headings don't follow the heading format.

    Are you still working on fixing that issue? Thanks.

    Regards,

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  • Alex

    Hi,

    from what I know this was fixed. Are certain styles that don't appear or no style works? Can you please send us a screenshot of WordPress editor and Brizy page?

     
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  • THIERRY SANVEE

    Hi Alex,

    Thank you for your message. 

    It was fixed but somehow the problem came back. No styles work. In this case, t is supposed to be H3 heading, I changed to H2 and got the same result.

    Here is the screenshot of the WP editor: https://www.dropbox.com/s/t67eptubhcz8ljd/Screen%20Shot%202020-10-01%20at%2011.08.46%20PM.png?dl=0

    Here is the screenshot of the Brizy page (front end): https://www.dropbox.com/s/qlew44r0munk211/Screen%20Shot%202020-10-01%20at%2011.13.30%20PM.png?dl=0

    Regards,

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  • Alex

    Hi,

    thanks for these details. I did some tests and I think I found a weak point. Can you please go to the post template and click on the update button? I think the styles apply once you reset the template settings. Can you please confirm this scenario?

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  • THIERRY SANVEE

    Hi Alex,

    I just updated the template but no change on the front end.

    Regards,

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  • Alex

    one last thing: can you please confirm that you have set the heading styles in the Brizy templates and they do not match in the frontend: https://jmp.sh/oDdk3XS ?

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  • THIERRY SANVEE

    Yes, see the screenshot: https://www.dropbox.com/s/yxner2ksd1ptl1k/Screen%20Shot%202020-10-02%20at%204.49.56%20PM.png?dl=0

    The font size should be 35, it looks like it is the same size as the paragraph which is 16.

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  • Alex

    Hi,

    did you set bold or italic for your heading: https://jmp.sh/7sH4w3N ?

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  • THIERRY SANVEE

    Hi Alex,

    Yes, I set the heading bold. See screenshot: https://www.dropbox.com/s/amw63lix4hxmkun/Screen%20Shot%202020-10-06%20at%201.09.24%20PM.png?dl=0

    Thanks.

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  • Ahein Coh

    This is still a thing? Line Breaks are also still not fixed. It all looks right on WP editor but when we use the Blog template it's a mess in the frontend. I've opened another ticket for this and no solution. Disappointing how basic things like these are still a thing with Brizy after all this time.

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  • Alex

    Hi,

    @THIERRY SANVEE - I think this is the reason. Try disabling bold in the WordPress editor as a temporary solution. It seems that Brizy styles are disabled if you are using bold or italic in the WordPress editor. I've already created an internal issue about this and we will fix this soon. Sorry for the created inconvenience. 

    @Ahein Coh - You're right, the line break problem hasn't been solved yet. Sorry about that :/

     
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  • THIERRY SANVEE

    Hi Alex,

    You're right. I removed the bold and it looks fine. I'll be ok for now. Let us know when it is fixed.

    Thanks.

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  • Alex

    sure, it will be included in one of the next updates. Sorry for the created inconvenience.

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  • David Freedman

    I'm having this same issue right now. Example blog post: https://freestar.com/how-to-get-google-traffic-from-sources-other-than-traditional-organic-search/

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  • KC George

    Hi David,

    We are sorry about this inconvenience. This is a bug with Brizy 2.4 series. We already have a fix available at our end; you will receive it along with the next Brizy and Brizy Pro updates. 

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  • David Freedman

    Hi KC,

    When will the update be?

    Thanks,

    Trish

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  • Permanently deleted user

    Hi David,

    We should have an update in a few weeks.

    Best regards, Nelea

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