Validate account

Alisha Volkman

• July 28, 2020 05:12

While trying to embed items into page, I get a message to validate account, following link takes me to account with no validate options. Other posts seem to indicate that you all can do it manually. 

email on account - alisha@alishadoesart.com

Thanks

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  Sandra Prunici

  • July 28, 2020 08:08

  Hi,

  We already validated your account but making some checks we found that you used a wrong email https://jmp.sh/YW6JcTk and you opened the email. Did you receive on the second time the email? Could you give us more details to correctly interpret the logs from SendinBlue?
  Thanks!

  Best regards,
  Sandra

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  Alisha Volkman

  • July 28, 2020 15:17

  My auto fill failed me, and for some reason added a "d". I updated it. Clicking the new email threw an error. So I updated it again, to a personal email, confirmed via link and then changed it back to my work email, and verified via email again.

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  Sandra Prunici

  • July 28, 2020 15:38

  Thank you very much for these details.
  Let us know if we can help you with something else.

  Best regards,
  Sandra

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