I need your help Brizy(About Link)

Jay Kwon

• July 24, 2020 14:07

Hi Brizy.

First of all, Thank you so much to made this great website haha

Anyway i need your help.

 

 

I made a landing page here and I put my link in the button, but it doesn't work when I press the button during the test.

Do i need to upgrade to Pro grade? Or is there something wrong?

0

• 

  Sandra Prunici

  • July 24, 2020 14:23

  Hi, Jay,

  Thank you for your warm words. We are happy to hear them.

  Frequently, this problem happens when the account isn't validated. Could you please check if your account is validated? For this you can go to the Settings -> Code Injection and check if you have this view. If you have it, you should click on "Send validation link" and after this check the email (that you created the Brizy account). There you have to receive an email from Brizy with a validation link. You have to open the email and access the validation link. After this, your account will be validated. You can come back in the project and make an "Update" of the page.

  Best regards,
  Sandra

  0
• 

  Esther Felder

  • July 26, 2020 21:40

  Hi Sandra,

  I followed your directions- thank you. But Brizy didn't send a validation link via email when I clicked on "Send validation link."

  Please help me asap 

  https://www.brizy.cloud/projects/2702841/editor

  Thank you!!!

  0
• 

  Sandra Prunici

  • July 27, 2020 16:00

  Hi, Esther,
  
  I asked our team and they said that your account is already validated. Could you please check again this detail?
  Thanks!

  Best regards,
  Sandra

  0
• 

  Esther Felder

  • July 27, 2020 17:13

  Yes, I was a nudge and bothered them about it in the chat. Thank you for the follow up Sandra!

  0
• 

  Sandra Prunici

  • July 27, 2020 17:36

  Great to know that all is fine! Thank you too!
  Let us know if I can help you with something else.

  Best regards,
  Sandra

  0

Please sign in to leave a comment.