Brizy Cloud Not Showing Preview

Saurabh Sharma

• July 23, 2020 00:43

I created a page in Brizy Cloud and i published but when i check preview then it;s showing - This page is not yet created. Please start designing your page by clicking the button below

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  Sandra Prunici

  • July 23, 2020 08:11

  Hi,

  Could you please check if the page isn't saved in Drafts? https://jmp.sh/2fBH7fB
  If it isn't saved in Drafts, could you please delete all browser cache? After this try again to preview the page. Also, could you try using the incognito mode of the browser?
  If this tip will not help you too, please send us the URL of the page you receive this problem and the name of the subaccount where this project is placed. We will check it.
  Thanks!

  Best regards,
  Sandra

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  Saurabh

  • July 24, 2020 15:11

  That problem was solved - but i am facing more issus.
  Like when i try to add any element in any block then buider stuck or hang then i need to go dashboard and same problem everytime.
  
  Right now i am using already made blocks and i am changing in them - but can't able to add any element in empty block.
  Please help!
  
  Cache and cookies already deleted. 

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  Sandra Prunici

  • July 24, 2020 15:21

  Hi,

  Yes, we know about this issue and our developers already could find the cause and solve it. The fix for this problem will come in the next update that we plan we release in the next days.
  I'm sorry for this inconvenience.

  Thanks!

  Best regards,
  Sandra

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