Shortcodes in Templates

Odysys Production

• July 22, 2020 23:47

Hello,

When I create a single post template using the brizy builder, and I add a shortcode to it, the shortcode does not work. 

This same shortcode will work just fine on any page, but when run through a template, it doesn't work. 

We are launching this site tomorrow, so help ASAP is needed please!!

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  Sandra Prunici

  • July 23, 2020 08:07

  Hi,

  Could you please indicate what plugin or tool generated the shortcode and you receive this problem? I tested with some shortcodes but all seems to work fine on both simple page and in the Brizy template.
  Thanks!

  Best regards,
  Sandra

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  Odysys Production

  • July 23, 2020 17:26

  This was using tested two different shortcodes with two different plugins, both with the same result. First one is GravityForms, the second is ActiveDemand. 

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  Odysys Production

  • July 23, 2020 17:33

  Ok, upon further testing, it looks like shortcodes in brizy templates are not compatible when using the twenty seventeen theme. 

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  Sandra Prunici

  • July 24, 2020 08:30

  Hi, Kent,

  Ok, thank you for these updates. Great to know that all is fine now. Could I ask you what theme did you use now? 
  Thanks!

  Best regards,
  Sandra

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