URGENT link to external site not working

Esther Felder

• July 25, 2020 20:24
• Edited

Can you please help asap?

https://www.brizy.cloud/projects/2702841/editor

 

Thank you!!

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  Sandra Prunici

  • July 27, 2020 09:53

  Hi,

  Could you please check if your account is validated? When you access Settings-> Code injection, did you see this view? If so, you have to "Send validation link" and after this, you have to check the email you created the Brizy account. There you have to receive a validation email from Brizy, where you can find the validation link. Please, click on that validation link.
  Thanks!

  Best regards,
  Sandra

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  Esther Felder

  • July 27, 2020 10:16

  Thank you Sandra for your quick response.

  I've tried that many times. When I click on 'send validation link'- I do not get the validation link email (I get sent to a new page to change password).

  Can you manually validate me? shimest@gmail.com.

  Thank you

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  Esther Felder

  • July 27, 2020 14:03
  • Edited

  PLEASE SANDRA, please help me with this! I am feeling so frustrated.

  Please manually validating my account so the links work today. Thank you.

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  Sandra Prunici

  • July 27, 2020 16:37
  • Edited

  Hi,

  We already approved your account. Could you please check now? Also, could you try to clean the cache?
  Thanks!
  
  

  Best regards,
  Sandra

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  Esther Felder

  • July 27, 2020 17:14

  Thank you! It works. How do I clean the cache?

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  Sandra Prunici

  • July 27, 2020 17:29

  Ohh great! I'm happy that all is working fine. If all is working correctly, it is optional to clean the browser cache but for the future, I will share this link where you can find how to do this regarding with the browser you use https://www.digitaltrends.com/computing/how-to-clear-your-browser-cache/.

  Thanks!

  Best regards,
  Sandra

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