Brizy (Something went wrong!) When click edit

John Lim

• July 22, 2020 11:41

I'm using Brizy Free (version 1.0.126) & Pro

 

 

When clicked edit - Brizy show (Something went wrong!)

 

How to fix this issue?

 

Please help

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• 

  Alex

  • July 22, 2020 12:43

  Hi,

  can you please confirm you have PRO version 0.0.41? Did you migrate the site recently? Do you have the same problem if you disable all your external plugins? Does it happen on a specific page or to all?

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  John Lim

  • July 22, 2020 13:40
  • Edited

  Hi Alex, Thanks for your prompt reply.

   

  Yes, I have  Brizy Version 1.0.124 +  Pro Version 0.0.41

  Is an existing website, no migration.

  It was ok previously somewhere last month, When I edit with Brizy it show on top pink color warning message (! something went wrong)

  2) It happens to all pages, not just one (same error)

  3) I disable all plugins include Brizy PRO, left only Brizy Version 1.0.124 (same error) Even tried with ( Brizy Version 1.0.126) too. (same error)

  

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  Alex

  • July 23, 2020 11:43

  Hey John,

  I have created a ticket for you so please send your login details there and we will look into it. Thanks.

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  John Lim

  • July 23, 2020 11:51

  Thanks Alex, appreciate your help.

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