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Cannot fix an error after change of site URL

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6 comments

  • Sandra Prunici

    Hi,

    Could you please give more details regarding the problem you encounter? Where is it happen? Could you send a screenshot? How did you migrate the site? Could you send the URL of the site?
    Thanks!

    Sandra

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  • Kieran Harrod

    Hello.

     

    I get the error whenever the Brizy plugin is installed and activated.

    The site is https://bgc.coach

    I migrated by changing the urls in the database. I did spot I needed to change some paths within the database that Brizy had made, but I did this too.

    Here's the full error with the path EDITED:

    Fatal error: Uncaught Brizy_Editor_Http_Exceptions_ResponseException: Internal Server Error in /home/EDITED/public_html/bgcoach/wp-content/plugins/brizy/editor/http/client.php:93 Stack trace: #0 /home/EDITED/public_html/bgcoach/wp-content/plugins/brizy/editor/api/client.php(207): Brizy_Editor_Http_Client->request(Object(Brizy_Admin_UrlIterator), Array, 'POST') #1 /home/EDITED/public_html/bgcoach/wp-content/plugins/brizy/editor/user.php(193): Brizy_Editor_API_Client->compile_page(Object(Brizy_Editor_Project), '{"triggers":[{"...', Array, Object(Brizy_Admin_UrlIterator)) #2 /home/EDITED/public_html/bgcoach/wp-content/plugins/brizy/editor/post.php(249): Brizy_Editor_User->compile_page(Object(Brizy_Editor_Project), Object(Brizy_Editor_Post)) #3 /home/EDITED/public_html/bgcoach/wp-content/plugins/brizy/admin/popups/main.php(126): Brizy_Editor_Post->compile_page() #4 /home/EDITED/public_html/bgcoach/wp-includes/class-wp-hook.php(287): Brizy_Admin_Popups_Main->insertPopupsHtml('<meta name="vie...', Object(Brizy_Edito in /home/EDITED/public_html/bgcoach/wp-content/plugins/brizy/editor/http/client.php on line 93

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  • Kieran Harrod

    The back end works OK, I can't "Edit with Brizy" but can do everything else in the back end.

     

    If I disable Brizy, the front end works (but obviously looks all wrong).

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  • Sandra Prunici

    Hi, Kieran,

    Thank you for all these details. We send this issue to our developers. When I receive a notification from them, I will inform you too!

    Thanks!

    Best regards,
    Sandra

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  • Kieran Harrod

    Hi,

    I didn't manage to fix it, but I started the whole process again and made it work.

    As well as changing the URL of the install, originally I moved the installation folder on my sever (it was bgc and became bgctwo). I think it was this that Brizy struggled with and I couldn't troubleshoot.

    Reverting back I kept the folder as bgc, and just moved the URL. This worked.

    So it is no longer an issue for my project.

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  • Sandra Prunici

    Thank you for informing us regarding this! We are happy to hear that all is fine now!
    Let us know if we can help you with something else.

    Best regards,
    Sandra

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