Brizy Cloud Editor not loading

farhan tk

• July 22, 2020 10:22

Hi, 

The brizy cloud dashboard is taking a very long time to load and when i try to edit the projects, they won't load. This has happened a few times in the past, and got solved automatically when tried the next day. Any reason or solution? 

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  Alex

  • July 22, 2020 12:39

  Hi,

  so it doesn't happen regularly? It's hard to say what's the cause without seeing the problem. Maybe you tried while we were doing an update or something like that. Have you checked this in different browsers? Same problem?

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  farhan tk

  • July 22, 2020 18:30

  Yes, I've tried on different browsers, and asked team members to try on their systems. The same problem persists.

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  farhan tk

  • July 22, 2020 18:34

  A notification to let the users know of an would be nice. As sometimes we'll have client deadlines to meet and we can plan accordingly.

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  farhan tk

  • July 23, 2020 10:51

  This is how the page loads. 

  

   

   

  

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  Alex

  • July 23, 2020 11:32

  okay, I created a private ticket for you and soon one of my colleagues will contact you for more information.

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