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9 comments

  • Alex

    Hi Alexios,

    We checked both projects and both are working: https://jumpshare.com/v/CCIMVv8OrjOQwgdvcedw How could we reproduce the problem? Maybe this happens in a specific browser?

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  • Alexios Papaioannou

    Hi there,

     

    Thank you for your prompt reply.

    You are right. I used Microsoft Edge and it's working fine. When I'm using Chrome and Brave the problem still persits.

    Thank you for your help.

     

    Regards,

    Alex

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  • Alex

    That's strange because the screen recorder sent was made in chrome. Please make sure you have the latest chrome version and try to clear your cache memory.

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  • Feby Joseph

    Hi Alex,

    I am facing the same issue too but only for the home page.  My site is https://cherry6684790.brizy.site/.

    Do note that the other pages are published except for the home page. Please advice.

    Feby

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  • Alex

    Hi Feby,

    just checked your website and I can see the homepage: https://jmp.sh/LRL00Ck Try to clear your browser cache or check in incognito mode.

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  • Ross Garden

    This has nothing to do with the browser cache. The site (for some reason) becomes unpublished. To fix this, go to the dashboard and republish the site. This will fix the issue – which is a Brizy fault.

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  • Doina P

    Hello Ross,

    Thank you for your message!

    I would like to know is this an advice or are you reporting a problem you have? If it's an advice -  thank you, we will take it into consideration, if it's an issue - please provide us more details about it! Hope to hear from you soon. If you have other questions or difficulties, please feel free to ask!

    Have a nice day and kind regards,

    Doina

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  • Ross Garden

    I had the same problem – and it wouldn't go away. Tried different browsers, computers, even connections. The problem wasn't my end. The problem was that the site became unpublished for some reason. Re-publishing the site (on Brizy Cloud) and it reappeared. 

    Hope this helps others.

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  • Doina P

    Hi Ross,

    Thanks for the quick response!

    Ok, thank you as well for the fact that you shared your experience and how the issue was resolved! We are happy you figured it out by yourself. As always, if you have any more questions or encounter some problems, feel free to ask!

    Kind regards,

    Doina 

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