Issue: Posting to support disappears??

Sam Cohen

• July 20, 2020 20:24

When I make a new request or post, it doesn't show up on the page below - until a Community Team Member responds to it. But only then will it show in the Contributions section, weird? But if i reply or make an edit, it disappears again. Also, I think there should be buttons to start a new post in that same area so we would not have to go all the way back to the root page to make a new post.

 

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  Sandra Prunici

  • July 21, 2020 08:20

  Hi,

  Yes, in such a way works this Community. Each new post or comments should be approved by the Community Team Member that are Brizy Support members. In such a way we take care of users who accidentally added the WP credentials or emails. Before the message is approved it is visible only for Brizy team members and after it is approved it is made public. We approve almost all posts and comments, therefore you should not worry about this. 
  Let me know if I can help you with something else.

  Best regards,
  Sandra

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