slider problem

Fahad A Alfifi

• July 14, 2020 12:11

I have a WordPress site, with Astra Theme and using Brizy Pro, and I have a problem with the Slider, because it appears empty!

How do I solve the problem?

 

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  Fahad A Alfifi

  • July 14, 2020 13:32

  I discovered that this problem appears when WordPress settings are in Arabic, while the problem does not appear if the language is English!!!

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  Sandra Prunici

  • July 15, 2020 07:58

  Hi,

  I tried to reproduce the problem you encounter but for me, all worked fine. See here (I'm sure if I selected the Arabic language, but I suppose it is ok).
  Could you please say what elements do you have on the slides? Could you send us the link of this page to check this problem?

  Thanks!

  Best regards,
  Sandra

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  Fahad A Alfifi

  • July 15, 2020 09:18

  Hey Sandra

  Yes the slider works correctly in brizy , but when the page is displayed nothing appears

  look 

  https://birtareeb.org/test/

  https://youtu.be/jQPrvmScD9Y

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  Sandra Prunici

  • July 15, 2020 13:59

  Hi Fahad,

  Thank you for this update. Yes, I can confirm that I could reproduce the problem you mention. Our developers said that in one of the next updates will be added the fix for this problem. I'm sorry for the created inconveniences.

  Best regards,
  Sandra

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  Tobias RIEPPER

  • July 28, 2020 07:07
  • Edited

  Same problem here. I'm using Arabic as website language. I'm able to create the slides in edit mode, but nothing shows in preview.

  I hope you can fix that ASAP!

   

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  Sandra Prunici

  • July 28, 2020 08:13

  Hi, Tobias,

  Yes, our developers are working on this issue and in one of the next updates, we will release this fix. I'm sorry for this inconvenience!

  Best regards,
  Sandra

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  Uri Lev

  • August 06, 2020 12:59

  Hello, 

  Same problem here: https://winnerscodecoach.com/#team 

  I also have an RTL website and the slider is empty. I had a quick fix by using element css {direction: ltr;}

  But after the latest Brizy update it is not working anymore... 

   

  --- Uri

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  Sandra Prunici

  • August 06, 2020 14:50

  Hi,

  Could you please check if you have the latest updates for Brizy Free (2.0.4) and Brizy Pro (2.0.2)? We fixed this problem in the last updates.
  Thanks!

  Best regards,
  Sandra

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  Fahad A Alfifi

  • August 06, 2020 14:56

  Thanks Sandra, it works fine now

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  Uri Lev

  • August 06, 2020 15:10

  Yes I do. still slider is empty: https://winnerscodecoach.com/#details

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  Sandra Prunici

  • August 06, 2020 15:31
  • Edited

  Hi,

  Fahad A Alfifi, thank you for your confirmation. Great to know that all is fine on your site!

  Uri Lev, could you please delete the browser cache? Also, could you try to log-out from WP dashboard and after this log-in again? Check if you have the latest version for Brizy Free (2.0.4) and Brizy Pro (2.0.2), go to the page where is the slide, make a refresh, after this an update and preview the page.
  Let us know if in your dashboard the problem is the same solved.
  
  Thanks!

  Best regards,
  Sandra

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  Uri Lev

  • August 10, 2020 15:34

  Hi Sandra, 

  I have created a new Test Page with just a demo carusel: https://winnerscodecoach.com/test-page/

  Brizy Free (2.0.5) and Brizy Pro (2.0.2)

  NO Caching plugin active.

  Still not working :(

  

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  Uri Lev

  • August 10, 2020 15:51

  YES! Found it :))))

  before your fix i had (deep in css)

  .brz .brz-carousel {
  direction: ltr;
  }

  now i delete it. wll is fine!

   

  keep up the good work, 

  Uri

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  Sandra Prunici

  • August 10, 2020 16:17

  Hi, Uri,

  Thank you for these details and for informing us! Great to know that all is fine now!
  
  

  Best regards,
  Sandra

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  Vin P

  • January 15, 2021 01:12

  Hi,

  Using Baseground layout as example is there a way to adjust the slider block's height so it will only cover 80% of the page height on initial load?  I already tried deleting the spaces and removing margin but no luck.

  Thanks.

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  Sandra Prunici

  • January 15, 2021 13:51

  Hi,

  A slider element is an option integrated into the Block, therefore isn't possible to make it cover only a part of the block. If you want a slider that covers only 80% of the block, I can suggest recreating this slider with the Carousel element https://jmp.sh/42DwyHf. Also, you can set the Carousel with one column on a slide https://jmp.sh/FQQHqyT. 

  Best regards,
  Sandra

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  Vin P

  • January 15, 2021 18:11

  Thanks Sandra.  Appreciate the help but looks like the 2nd link is broken. Cheers.

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  Sandra Prunici

  • January 18, 2021 10:27

  Hi,

  I'm sorry for this inconvenience. Could you please check this link? Now all should display fine.

  Thank you!

  Best regards,
  Sandra

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