Help Removing WordPress Email as Where Contact Us Forms Go

Kaitlyn Norris

• July 11, 2020 03:50

I have a contact us form through Brizy Pro on my page but I want to use Gmail to receive my forms that people on my website send in. Please have someone contact me. 

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  Sandra Prunici

  • July 13, 2020 11:43

  Hi,

  If you want to remove the WP email, you can duplicate the Contact form or recreate it again. In these cases, the WP email connection is lost.

  Best regards,
  Sandra

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  Kaitlyn Norris

  • July 13, 2020 22:51

  Hello Sandra,

   

  This did not work. I was able to connect my Gmail to the new form, however, when I test it, the form receives an error saying the message was not sent. Can you please have someone from Brizy give me a call to resolve this issue. I have been trying to get in contact with someone for 4 days now and have received no assistance.

   

  Thank you,

  Kaitlyn 

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  Natalia Chitoroaga

  • July 14, 2020 13:35

  Hello Kaitlyn,

  Natalia here!

  If you connected the Gmail account, make sure the Less Secure App is enabled - https://jmp.sh/vBRZAH6 

  I've sent you a private message too. Please, write the page URL in order to check the error when a message is sent. 

   

  Thanks!

  Natalia

   

   

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