Images on Brizy Cloud site

James Darrar

• July 12, 2020 03:56

Most sites on Brizy Cloud have had their image quality destroyed. Are you aware of this? What is the fix?

0

• 

  Sandra Prunici

  • July 13, 2020 12:46

  Hi,

  This was a temporary issue on the Bunny CDN side (the service we use), but they fixed it quickly: https://status.bunnycdn.com/incidents/n67g922q6948 Now it should be fine.

  Best regards,
  Sandra

  0
• 

  James Darrar

  • July 13, 2020 13:00
  • Edited

  Yes, I noticed most images were restored, but some images had not been restored, and I had to spend several hours uploading them again. I have 30 sites, and a handful of the sites did not get restored like you said.

  0
• 

  Natalia Chitoroaga

  • July 14, 2020 12:04

  Hello James!

  We apologize for this inconveniences, I really want to help you here, but I can't. Images are a dynamic element and they are not stored in our database, unfortunately.

   

  Regards, Natalia

  0
• 

  Andreu Casals Rodrigo

  • February 09, 2021 12:03

  Hi there. 

  I am still having the same problem.

  Some of the images looks terrible. See the following website https://debon.brizy.site/ 

  As you can see is the same two stake images. One big and the other small. The big one looks perfect, the small one looks terrible. 

  Thank you,

  Andreu

  0
• 

  Sandra Prunici

  • February 09, 2021 15:28

  Hi,

  This problem was fixed once but reappeared in one of the previous updates. Our developers know about it and are working hard to solve it as soon as possible. I'm sorry for this inconvenience!

  Best regards,
  Sandra

  0

Please sign in to leave a comment.