I have issue with Contact page - email from WordPress

Gennady Batrakov

• July 11, 2020 20:09

Please advise, what I am doing wrong...  

I set up Contact page to email from WordPress ... Everything looks good. All "OK"....  

Message send - "Successfully"  ...  

But, I do not receive email.

Please let me know what's up.

Gennady

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  Alex

  • July 13, 2020 12:48

  Hi Gennady,

  can you please confirm you have this issue with the latest Brizy version - Free 1.0.126 and PRO 0.0.41? Also, do you have the same problem if you disable all your external plugins?

  btw: did you check the SPAM folder?

   

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  Gennady Batrakov

  • July 14, 2020 00:35

  I have the latest versions.  See my screenshot. 

  I checked all folders (spam) and still not getting email from Brizy using WordPress setup.

  Still no notification goes to my email.

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  Alex

  • July 14, 2020 14:47

  Thank you for these details. I have created a ticket for you so please send your login details there and we will look into it. Thanks.

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  Andrew Lund

  • December 12, 2020 18:31

  I am also having this issue. Was there a solution found to the problem?

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  Alex

  • December 14, 2020 23:20

  Hi,

  this is an old issue.  Can you please confirm you have this issue with the latest Brizy versions - Free 2.2.3. and PRO 2.2.0? 

  Did you check this with another contact plugin? For example: Contact from 7. Most likely the mail_php function is not installed on your server. You can check this with a contact form plugin. If it doesn't work, you need to contact your hosting provider and ask them to install this function.

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