multiple licenses at the same ip

Marios Filippas

• July 11, 2020 06:48

Hello

when i install a new wordpress website with brizy pro enabled (and new wordpress license key enabled via brizy.io website) i get error 400 from your server and i cannot save any new pages, i get also too much delay when i click on save button in any page edited by brizy.

So, i need you to tell me if i can have more than one brizy installations and activated license at the same ip and even at the same cpanel account.

When we activate a new wordpress license via brizy website it is associated with website ip address?

 

regards

Marios

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  Marios Filippas

  • July 11, 2020 06:49

  i get this error

  This page needs a refresh. You’ve probably updated this page (or another page) in a different tab or browser

  console (f12) : Failed to load resource: the server responded with a status of 400 (Bad Request)

  Marios

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  Sandra Prunici

  • July 13, 2020 12:15
  • Edited

  Hi,

  If you receive this error, could you please increase WP memory limit to the 512M? If this will not help, I will create a ticket on this subject and we will investigate more deeply this issue. I only want to add that we will investigate this issue and not the configuration of the site.

  Best regards,
  Sandra

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  Marios Filippas

  • July 17, 2020 07:42

  Dear Sandra

  of course i did it via cpanel php settings and also increased wp memory

  using

  define('WP_MEMORY_LIMIT', '512M');

  in wp-config.php

  i get this error 400 again

  I disabled also mod security and i get again the same error

  Look, it seems there is problem when exist more than 1 brizy installations in the same cpanel account , however the problem comes from your brizy server because it blocks the second brizy installation with error 400.

  I tried to move the same domain on another vps with plesk panel and it worked fine.

  So, can you investigate why your server return error 400 in some situations like above?

  I tried the same with another page builder like elementor... i m using elementor in mulltiple addon domains in the same cpanel account without problems...

  same case is not working with brizy.

  I like brizy more than elementor, however i feel frustrated regarding this error 400 that comes from your server.

  regards

  Marios Filippas

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  Sandra Prunici

  • July 17, 2020 12:43

  Hi,

  I created a private ticket on this request. You had to receive a notification regarding this on email. Could you send to us in that private message the WP credentials to this site?

  Thanks!

   

  Best regards,
  Sandra

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  Mads Sonne Bremholm

  • August 17, 2020 18:50

  Hello. I dont know, where to list this question.

  I am Pro user (3 sites - 49 USD per year)

  How can I generate NEW license for a site?

  I assumed that 3 sites meant 3 different wordpress (site 1 = 1 license, site 2 = 1 license and site 3 = 1 license)

  according to the video (https://www.youtube.com/watch?time_continue=244&v=BRygWIdBtYI&feature=emb_logo)

  , there should be a button called "generate new license) but CAN NOT find it on my account.

  - THERES NO generate new license button

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  Mads Sonne Bremholm

  • August 17, 2020 18:51

  pretty frustrating, when I had planned to work for the client, hoping that it would have been an easy task to get things moving

   

  BR/

  mads

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  Sandra Prunici

  • August 18, 2020 11:03

  Hi,

  If you have the Brizy Personal License you had not to generate a new licence for the second and third site. You have to use the same license for all 3 sites. This doesn't work the same for Studio or Lifetime license where for each site you create you should generate a new license. 
  Let me know if I can help you with something else.

  Best regards,
  Sandra

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  Mads Sonne Bremholm

  • August 18, 2020 12:19

  hello Sandra. Thank you for the answer. It works as you have explained. One thing is that I have the Pro License, not the personal. but I will apply the identical code for my next site.

  Best regards/

  mads

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  Sandra Prunici

  • August 18, 2020 16:16

  Hi,

  Yes, for Brizy Pro we have 3 packages (for WP environment):
  - Personal - 3 sites ($49);
  - Studio - unlimited sites for 1 year ($99);
  - Lifetime - unlimited sites for a lifetime ($299).

  From your message I understand that you have Personal License, that is a Brizy Pro license too and for this reason, I said to you about this type of license.

  Best regards,
  Sandra

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