Live site not updating
I have a site www.acetints.com that I have updated just recent. If I view the changes by clicking on the botton bottom right the the updates show but if I log out and view the live site the changes dont show. I have made sure on the follow.
Everything is updated
I have gone through disabling all the plugins one by one
Browser cache
CDN Purge
Still stuck and ideas?
Dan
-
Hi,
Thank you for reporting this. I will create a private ticket on this request but could you please check some more things?
Could you please say when did you find this problem? What were your previous actions? Did you find it on each page? Or on a certain page?Thanks!
Best regards,
Sandra0 -
Only just noticed it, I was updating a clients site and it would not update. Its a single page site and I was just updating it for them.
Ta
Dan
0 -
Hi,
Could you check please, two more things? Could you please try using another browser? Also, could you send us a screenshot of the console after you click on the Update button (before this, make some changes in the site)?
Thanks!
Best regards,
Sandra0 -
Hi Sandra,
I have tried to make changes to the image in the screenshot but its not updated the live site. I have put a page duplicator plugin on and copied the home page and the changes are on the live page. If you want to pass on the the developers what the fault is and if they want to take a look.
Ta
Dan
0 -
Thank you for reporting this!
I created a private ticket on this request. You had to receive a notification regarding this on email. Could you send to us in that private message the WP credentials to this site?
Thanks!
Best regards,
Sandra0
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