Contact Form SMPT Doesn't work

Geraint Krumpe

• July 06, 2020 21:37

I have never been able to make the contact form work using SMTP.

All my settings are correct, I think Brizy is not good. Is there a way to keep my website design and functionality, but stop using Brizy so I can have a contact form that isn't stupid?

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  Alex

  • July 07, 2020 11:56

  Hi,

  As I said in another comment of yours, this is not possible. Did you check your SMTP details with another plugin? Are they valid? Do you have any errors in the browser console? What about the WordPress send method? Does it work? 

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  Geraint Krumpe

  • July 07, 2020 16:42

  Hi Alex,

   

  The wordpress send method works. SMTP does not. All settings are correct, Error message when testing is the default red bar below the form field.

  RECAPTCHa puzzle pop up appears on every page load that has the contact form block. It should only appear when sending form data.

   

  Using Arkitect theme... Isn't it possible to export from Brizy to another format so I have a website that works?

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  Alex

  • July 08, 2020 12:54

  Hi,

  this should be inspected. I have created a ticket for you so please send your login details there and we will look into it. Thanks.

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