Brizy -> Templates return error: "There has been a critical error on your website. Learn more about debugging in WordPress."

Jekaterina Aru

• July 04, 2020 11:51

Hi Team.

I have created two templates - one for Blog Archives and another for Articles.

The conditions are:

for Archives page -

• include+categories+blog (if remove this line the result was showing only "uncategorized" category, so had to add "Blog" category and select it for every blog post - then this shows correctly)
• include+categories+all

for Articles -

• include+posts+all

This was working fine when I created those on June 21, 2020, and a week later (i noticed this on June 29, 2020), it just stopped working and returns the error message:

"There has been a critical error on your website. Learn more about debugging in WordPress."

Everything else is working fine. 

If unpublish these templates (return them to draft) I can see Theme's version of the Archive/Article page - which is not what I would like to see.

I have up to date Brizy Pro (Version 0.0.41) and Brizy (Version 1.0.126) plugins

Could you please let me know how I can get these templates working again? 

 

 

 

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  Sandra Prunici

  • July 06, 2020 08:53

  Hi,

  When did you find this error? "There has been a critical error on your website. Learn more about debugging in WordPress." 
  You said that you added this display condition "include+categories+blog" - here the "blog" is a category type? If you already added the "include+categories+all" display condition, you haven't added the "include+categories+Blog" (if the Blog is a Category type) because the template will be added for Blog category Archive page too. You said that if you remove it, you see only Uncategorized posts. When you create a template with this display condition "include+categories+all" you create the Archive page for each category. This means that you create am Archive page for Category A, Category B etc. and not a general Archive page. If you want to create an Archive page for all posts, you have to add this display condition "include-Archive page".

  Best regards,
  Sandra

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  Jekaterina Aru

  • July 06, 2020 23:24

  Hi Sandra

  Thank you for getting back to me.

  The error appears when I try to review (going through menu) either the Archive page or Single Post. It starts to load and after some time just return the error, instead of Archive/Single post.

  Yes, the "blog" is a category type. The set up I described above worked fine for about a week - e.g. I could view the Archive page, and go to single posts and even divide posts into different categories and view them by groups. Now even the "Preview" does not work for these pages (Archive/Single Post) - getting "There has been a critical error on your website. Learn more about debugging in WordPress." 

  I used this Youtube tutorial by Dimi as a guideline: https://www.youtube.com/watch?v=cWJEetL4f-s

  When I add condition "include-Archive page" - it returns default Archive page (the same as Theme would return itself), and not the one I created with Brizy builder. 

  Kind regards,

  Kate

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  Sandra Prunici

  • July 07, 2020 11:48

  Hi,

  Could you please try to deactivate all plugins, except Brizy Free and Pro, and activate one WP default theme (Twenty Nineteen) and after this, check the problem?
  Thanks!

  Best regards,
  Sandra

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  Jekaterina Aru

  • July 08, 2020 21:37

  Hi Sandra

  Thank you for your suggestion.

  It looks like one of the plugins was preventing Brizy templates from working correctly.

  They released an update which messed up everything. 

  Thank you for your time.

  Kind regards,

  Kate

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  Sandra Prunici

  • July 09, 2020 08:47

  Hi Kate,

  Thank you too for these checks! 
  If we can help you with something else, feel free to ask us!
  Have a great day!

  Best regards,
  Sandra

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