Menu Dropdown Not showing unless arrow used

Josef Kohn

• June 23, 2020 19:12

Hi,

 

I have an free Astra Scene installed.

My menu works perfectly in desktop mode. With a mouse click sub-menu opens.

However in mobile mode, I need to click on the right arrow ">" for sub-menu items (dropdown) to open. If I click on the menu text, it will take me to a specific page and the dropdown menu won't show. I tried disabling the text link to see if dropdown menu will show-up but it didn't. I want dropdown to appear no matter where on the menu line user clicks.

 

Josef

 

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  Sandra Prunici

  • June 24, 2020 07:11

  Hi,

  Yes, in such a way is working the menu in WordPress on mobile. You have to click on the arrow to open the submenu.

  Best regards,
  Sandra

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  Ross Garden

  • August 04, 2021 10:10
  • Edited

  Has this been resolved?

  The UX should dictate that clicking on the Custom Link as the name of the sub menu should unfold that menu – not take you to the home page. It's too much to ask that someone knows to click on the small arrow and not the text next to it.

  https://jmp.sh/5xjn6gb

  This is quite a big issue and blaming Brizy Cloud's issue on Wordpress is a very strange answer.

  If this hasn't been fixed, can you suggest a work around as this UX is unacceptable.

   

   

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  Alex

  • August 05, 2021 19:39

  Hi,

  the mobile menu still works in the same way. As a trick you could, with custom css, try to position the link from the arrow over the custom link and so when you click it will hit the area of the link with the arrow: https://jmp.sh/GJ48PBf

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