HTML doesn't work

Erik Bangert

• June 23, 2020 14:56

I have inserted this HTML-code: <div data-token="VFbzO1EGUdGThhKEF7u4995O2goZi9hsvLBPnBDuiSvG0U5Ac1" class="romw-reviews"></div>
<script src="https://reviewsonmywebsite.com/js/embedLoader.js?id=16985fd9e429040ba7c6" type="text/javascript"></script>

on the homepage of www.aangenaammakelaardij.nl. On the backend the output of the code is not visible, on the frontend it is visible as long as I am logged in into WP as an admin, on the front end it is not visible as I'm not logged in.

Can you please help me with this?

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  Sandra Prunici

  • June 23, 2020 15:41

  Hi, Erik,

  Could you please describe how should manifest this code? In the preview I see the homepage in such a way https://jmp.sh/aFwhmFA

  Thanks!

  Best regards,
  Sandra

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  Erik Bangert

  • June 25, 2020 13:42

  Hi Sandra,

  Sorry that it took some time. I will attach a printscreen of the output as it should be:

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  Sandra Prunici

  • June 25, 2020 14:08

  Hi,

  Thanks for the reply! I checked again the homepage and I didn't find the Brizy problem there. The error I find is related to another plugin/feature https://jmp.sh/Er0c7HI. The code was added using the embed code and I suppose the problem can be in the plugin which exports this code, or in a plugin/theme incompatibility.
  Could you please add this code in a simple WP page (that isn't edited with Brizy) and check it in the live view?
  Also, could you please deactivate all plugins (except Brizy Free and Pro) and activate one WP default theme?

  Best regards,
  Sandra

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  Erik Bangert

  • June 25, 2020 16:32

  Hi Sandra,

   

  Thank you, now I'm quite sure the Siteground Optimizer plugin or one of the settings in this plugin must be the problem.

  I will investigate this matter further with the Siteground technicians.

  Thanks for your help.

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  Sandra Prunici

  • June 26, 2020 07:55

  Hi Erik,

  Thank you for informing us regarding this. When you will receive a response from Siteground, please update us too.
  Thanks!

  Best regards,
  Sandra

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