Text disappears

GEORGE PEIXOTO

• June 16, 2020 05:38

When editing pages, after entering text, it simply disappears.
How can I fix this?

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  Sandra Prunici

  • June 16, 2020 08:25

  Hi George,

  Where did you find this problem, on Brizy Cloud or Brizy WP plugin? What browser did you use?
  If you find this problem on Brizy Cloud, could you please send to us the URL link of the project and the email of your Brizy Cloud account?

  If you find this problem on Brizy WP plugin, could you please activate one WP default theme and deactivate all plugins (except Brizy Free and Pro) and check if all is fine? Also, could you check if you have the latest versions of Brizy Free (1.0.126) and Brizy Pro (0.0.41)?

  Thanks!

  Best regards,
  Sandra 

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  GEORGE PEIXOTO

  • June 16, 2020 13:47

  I found this problem in the Brizy WP plugin
  I have already activated a standard WP theme, I have disabled all plugins (except Brizy Free) and my version of Brizy Free is 1.0.126.
  The problem continues.

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  Sandra Prunici

  • June 16, 2020 14:19

  Could you make a screen record of this issue? I tried to reproduce this problem but all worked fine and I am interested in how I can reproduce it. What browser did you use? Could you please check on Safari, Chrome, Firefox? Also, could you check when this problem appeared? What were your previous actions?

  Thanks!

  Best regards,
  Sandra

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  GEORGE PEIXOTO

  • June 17, 2020 13:36

  O problema foi resolvido com a borda de cromo.
  No entanto, deixo minha insatisfação, porque sou usuário do Google chrome e não consegui usá-lo como desejava.

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  Sandra Prunici

  • June 17, 2020 13:52

  Hi George,

  Thank you for updating us regarding this. Could you please describe how did you solve this problem?
  Thanks!

  Best regards,
  Sandra

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