Popup - Polylang

Dan Peres

• June 11, 2020 17:16

The question might be a little hard to explain... I added a POPUP in Brizy in the admin to load automatically when main page loads.  I can select the Main page from the list and that works. However I added another popup that is written in french and I wanted to load when the FrenchMain page is selected. This page is designed with brizy as separate page in Word Press. But when I go to the popup to select FrenchMain I don't see any of the pages that are in french. They are individual pages and not translated by polylang. I even tried to place an unique image in the French page to trigger a popup and didn't work. 

 

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  Sandra Prunici

  • June 12, 2020 08:46

  Hi Dan, 

  Thank you for reporting this problem to us. We could reproduce this inconvenience and already created an issue for our developers. They will investigate it and will try to find a solution to this problem. When I receive a notification from them, I will inform you too here.
  Thanks!

  Best regards,
  Sandra

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  Adam Newbold

  • July 02, 2020 03:27

  I am having this problem as well. I am making a bilingual site in English and Chinese. When I designate a page as being in Chinese, Brizy cannot recognize it in the pop-up selection area. I only see my English-language pages. Please let us know when this is fixed or if you need more examples for reference. Thank you!

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  Sandra Prunici

  • July 02, 2020 10:57

  Hi Adam,

  Thank you for your message. At the moment, I didn't receive any notification regarding this problem from our team, but I can ensure you that we are working hard to find a solution to this problem.
  
  

  Best regards,
  Sandra

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  Dan Peres

  • July 08, 2020 13:47

  Hi! 

  is there any update of follow up with regards to Polylang and Popups ??  Seems like the updates to polylang, WP and Brizy have made things a bit worse.  If we use Global sections, after the plugin updates all the global pages cloned themselves again (we had the language text changed for each page) now they are all english. 

  thanks

  Dan

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  Sandra Prunici

  • July 09, 2020 06:43

  Hi,

  Yes, we know regarding this problem and I created an issue for our developers. They are investigating this problem and are finding a solution for it. At the moment, I don't receive any information regarding this inconvenience but as soon I will receive it, I will inform you too.

  Best regards,
  Sandra

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  Dan Peres

  • August 03, 2020 18:16

  Follow up? Has there been any progress with this after two months? I was hoping Version 2.0 was going to fix this but no.. 

  Still have Brizy Popup not recognizing pages that are not from the other languages.  

  I can send you my URL if you like upon request. 

   

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  Sandra Prunici

  • August 04, 2020 12:18

  Hi, Dan,

  This is a bit complex and complicated issue and we need to take attention to many variables. Please allow us a bit more time to fix this problem.
  Thanks!

  Best regards,
  Sandra

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