Issue with spacing on wordpress

Tom Vink

• June 12, 2020 12:29

Hey Guys,

 

I can't drag and drop the spacing between elements. (As you can see in the picture)

If I click in the element to drag it to the left or right it isn't working.

This was possible before. How is this possible?

 

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  Sandra Prunici

  • June 12, 2020 12:40

  Hi Tom,

  From your screenshot, I found that you try to move the column element (I suppose this because the element you selected is marked with blue). In Brizy, isn't possible to move columns from one place to another but is possible to move the content of one column. For example, you can drag the image and drop it in the next column. See this screen record https://jumpshare.com/v/gF1eX0FB8y1EGhNCB9QD

  Best regards,
  Sandra

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  Tom Vink

  • June 12, 2020 13:34

  Hey Sandra, 

   

  You can look at this screen share to see what I am trying to say.

   

  https://www.loom.com/share/c9d4c60d36b6464fafafca8afec05256

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  Sandra Prunici

  • June 12, 2020 13:40

  Thanks for the screen video but I couldn't reproduce this problem either in Brizy Cloud or in Brizy plugin for WordPress. If you encounter this problem in Brizy plugin for WordPress, could you please activate a WP default theme and deactivated all plugins, except Brizy Free and Pro? Also, could you check if you have the latest versions of Brizy Free (1.0.126) and Brizy Pro (0.0.41)?

  Thanks!

  Best regards,
  Sandra

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  Tom Vink

  • June 12, 2020 13:44

  Hey Sandra, 

  I already use a default theme, but I will check the plug-ins

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  Tom Vink

  • June 12, 2020 13:53

  Problem Found. It is Google Tag Manager

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  Sandra Prunici

  • June 12, 2020 14:02

  Could you send a link of what Google Tag Manager do you have activated on your dashboard?

  Best regards,
  Sandra

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  Tom Vink

  • June 13, 2020 08:36

  Hey Sandra,
  
  It was the Google Tag Manager for Wordpress plug-in. If I install GTM manually in the header it works.

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  Sandra Prunici

  • June 15, 2020 08:16

  Hi Tom,

  Yes, at the moment you can add GTM only in the header. I'm happy to hear that you find the problem and already solved it!
  If we can help you with something else, please let us know and we will be happy to help you!

  Best regards,
  Sandra

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  Tom Vink

  • August 06, 2020 18:48

  And the problem of the spacing is back (After the update)... And it wasn't the cache this time.

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  Sandra Prunici

  • August 07, 2020 08:03

  Hi, Tom,

  I'm sorry but again, I can't reproduce the problem you found. See here. Could you please try again to install GTM manually in the header as in the previous time? Or could you try to check all plugins and the theme?

  Thanks!

  Best regards,
  Sandra

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