Using Polylang problem with menu, doesn't change

Riccardo More

• June 09, 2020 23:14

Hi,

I'm using the default WP theme Twenty Twenty, Brizy Pro and Polylang.
The only big problem is that when I open a page in the second language, the menu remains in the first main language (even if all the content is correct, with the second language).
The template of the page that I use is "Brizy template" and not the theme templates.
I've checked on the section Appereance/Menu and the menu of the second language is associated with the correct check box (in the menu settings) in the display location.

Can you help me please to understand why I have this problem?

Thanks, regards.
Riccardo

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  Sandra Prunici

  • June 10, 2020 08:48

  Hi,

  Could you please check if you followed these steps in creating menus for multi-language? https://polylang.pro/doc/create-menus/

  Brizy builder uses the menu from WordPress, therefore what menu you specify that menu it shows you. Could you send to us an URL link or some screenshot with how did you configure and add the menu?

  Thanks!

  Best regards,
  Sandr

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  Chunyan Li

  • May 13, 2021 10:07

  Hello,

  I've got the same problem. 

  I'm adding the French version to my website www.allezxin.com (which is already in Chinese), by using Brizy Pro and Polylang. However, the French menu doesn't appear on the French pages - each time when I try to add the menu on top of the pages, only the Chinese menu appears and there's no way to change it to the French menu. I've checked the "menu settings" and nothing looks wrong to me. Could you please help me fix it ? It's a little urgent. 

  Thanks and Regards,

  Chunyan Li

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  Sandra Prunici

  • May 13, 2021 14:07

  Hi,

  Did you create a menu for the French pages in the WordPress dashboard? If you already created it, I suggest to go to the French pages and select it for displaying in the Menu element.

  Best regards,
  Sandra

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  Chunyan Li

  • May 13, 2021 14:32

  Hi Sandra,

  Thank you for your quick reply. 

   

  Yes I've already created a menu for the French pages in the WordPress dashboard. The problem is that when I go to the French pages, and when I select the "menu", the Chinese menu appears automatically and there's no option for selecting the French menu.

   

  I've also sent an e-mail to Brizy support team this morning (ticket (11506))

   

  Could you please check it and help me fix this problem? 

   

  Thanks and Regards,

  Chunyan

   

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  Sandra Prunici

  • May 13, 2021 15:44

  Hi,

  In the French pages, try to go to the menu settings and select the menu you created for the French pages. See here.

  Best regards,
  Sandra

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  Chunyan Li

  • May 13, 2021 15:51

  Dear Sandra,

  Thank you so much for your guide. I've just fixed it! That's really great!

  Kind Regards,

  Chunyan

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  Sandra Prunici

  • May 13, 2021 16:46

  Hi,

  Great! Thank you for your kind update! 
  
  

  Best regards,
  Sandra

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