1. Inserted the image. However, it is converted into a very low quality image.

ryo fujiyoshi

• June 08, 2020 23:58

Hi,pls help me.

I have a questions.

1. Inserted the image. However, it is converted into a very low quality image.
Is there a solution? The image size is very large. So I don't think the image resolution is the cause.

＊issue point image

https://drive.google.com/file/d/1GdIAQc0tVrRDiIjzLN_Io6YaoouSjU1_/view?usp=sharing

 

Thanks best regard!

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• 

  Sandra Prunici

  • June 09, 2020 10:07

  Hi Ryo,

  Did you find this problem on Brizy Cloud or Brizy WordPress? If it is related to Brizy WordPress, who is your hosting provider?
  Could you send us the URL link of the page with this problem and the link to the image to download it and check it in our test sites? Does this problem happen only with this image on this page? Or did you encounter on other pages and images?
  Also, could you please deactivate all plugins (except Brizy Free and Brizy Pro) and active one WP default theme?
  Thanks!

  Best regards,
  Sandra

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