Issue with featured image on dynamic backgrounds

Denis Crowder

• June 06, 2020 22:31

I have built a CPT that includes the use of the standard WordPress Featured Image. Seems to work to pull the image everywhere except as a background for columns build with Dynamic tools such as carousels, archives and posts. Background for page templates seems to work, just not in an element.

Please check out: https://www.theacademy.info/class-test/

This provides an example of both scenarios where as an image it works, but as a background, it does not.

It's important as you can see in the layout of the elements, the right column might have some variation in content height. Using a background instead of an image would allow the featured image to fill the left column no matter the height.

Thanks, Denis

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  Sandra Prunici

  • June 10, 2020 09:19
  • Edited

  Hi Denis,

  I'm sorry but I couldn't reproduce the problem you mentioned. For Posts, I created a template, in one column a added an Image element was set to display the Feature image and in one column I set to display the featured image on the background of that column https://jumpshare.com/v/fINDMW3Kgo8X0agf56kY
  In the preview, all is displaying fine too https://jumpshare.com/v/2ok86AHWR1EMPxjRkpEU
  Could you please check if you have the latest versions of Brizy Free (1.0.126) and Brizy Pro (0.0.41)? Also, could you try to deactivate all plugins (except Brizy Free and Brizy Pro) and activate one WP default theme and check if the problem still appears?

  Thanks!

  Best regards,
  Sandra

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  Denis Crowder

  • June 10, 2020 03:22

  As I mentioned that in my initial message, please try the same but with a "carousel" or "post" element. 

  I have already tried tuning off all plugins (usually a good for debugging). Also using the latest versions of Brizy and Brizy Pro.

   

  Thanks,

  Denis

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  Sandra Prunici

  • June 10, 2020 10:01

  Hi Denis,

  Thank you for concretization. Yes, we know about this problem and we had an opened issue on this topic for our developer. They are working to fix it and we strive to release it as soon as possible.

  Best regards,
  Sandra

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  Zaid Erikat

  • August 28, 2020 14:37

  Is there any update on this issue?

  because I am facing the same issue.

  Thanks

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  Sandra Prunici

  • August 31, 2020 14:42

  Hi,

  We are still investigating this issue and our team are finding a solution to this problem. It is a bit sensitive inconvenience and we are doing all the best to solve it as soon as possible. I'm sorry for this inconvenience!

  Best regards,
  Sandra

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  Kenny Deckers

  • October 22, 2020 18:16

  I am experiencing the exact same issue, any update? Thanks.

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  Sandra Prunici

  • October 23, 2020 07:13

  Hi Kenny,

  At the moment we didn't release the fix of this problem. It isn't an as simple issue as we think and we need to investigate it a bit more to find the right solution for it. Please allow us a bit more time to fix it.

  Thanks!

  Best regards,
  Sandra

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