Is it possible to change the email notifications@brizy.cloud

Alex Lloro

• June 04, 2020 21:11

Hi,

Is it possible to change the email from where we receive lead notifications? Currently is notifications@brizy.cloud  

When using it for clients it doesn't look professional.

Thanks

    Alex

 

 

 

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  Sandra Prunici

  • June 05, 2020 08:28

  Hi Alex,

  Yes, it is possible to customize the email notifications. Here you can find more details regarding this https://support.brizy.io/hc/en-us/articles/360043383792-Email-Notification

  Thanks!

  Best regards,
  Sandra

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  Alex Lloro

  • June 05, 2020 11:57

  Hi Sandra,

  The document you linked doesn't mention how to change the 'from' field. Every time I receive an email from someone filling a form in a Brizy Cloud page the from field is 'notifications@brizy.cloud'

   

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  Sandra Prunici

  • June 05, 2020 13:46

  Hi,

  I'm sorry, but at the moment isn't possible to change the from the field. We are working on the option and will improve it and will make the possibility to change the from field.

  Thanks for your patience!

  Best regards,
  Sandra

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  Mihcael Cai

  • January 14, 2021 07:37

  Hi Sandra,

  Is the feature available?

  Am using brizycloud, not wordpress so it’s really good to be able to change the from field cos client would like to see it send from their domain..likewise for me :)

  Thanks
  Michael

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  Sandra Prunici

  • January 14, 2021 17:01

  Hi Michael,

  I'm sorry, at the moment isn't possible to change the email notification 'notifications@brizy.cloud' where is send the leads to the email.
  We are still working on this feature. 

  Best regards,
  Sandra

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  Shrinivasan Kannan

  • May 20, 2022 17:13

  Hey Sandraa,

  I really wonder

  Why this feature still isn't available ?

  in worst case scenario why dont you guys can have different email address instead "brizy.cloud" example bmailserver.com or whatever relevant to webserver or hosting company 

  so that atleast we can convince client saying this is our email server for web ....lol

  Note these email domain shouldn't land on any webpage in internet so that we have some alternative solution instead of real white label from brizy in this case    

   

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  Anjum Shafi

  • January 19, 2023 06:01

  Any update on notification (to remove ...@brizy.cloud?

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  KC George

  • January 19, 2023 08:40

  Hi Anjum,

  We are sorry; we still do not have any positive update on this. 

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  Anjum Shafi

  • January 20, 2023 07:57

  Hello George, Thank you for your message.

  Could you please help? I tried to create an asset for a website (cloud) https://www.theknowledgeexecutive.ca/ . However, somehow my page folder is moved inside the new asset folder (named (email test). I could not find any option to move it to the main directory. please see.

  Thanks
  Anjum

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  Anjum Shafi

  • January 20, 2023 07:58

  Any update, how to fix? I am unable to delete asset.

  Thanks
  Anjum

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  Timothy Faux

  • January 20, 2023 21:01
  • Edited

  +1, would love to see the ability to have this changed, of possible. Thanks!

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  KC George

  • January 21, 2023 15:04

  Hi Anjum,

  Its possible that you have linked Pages as a taxonomy to your Email Test custom asset. To bring Pages back to its original position, you need to delink Pages from the Email Test custom asset. 

  In the attached video, I demonstrate delinking Recipe Type taxonomy from a Recipe custom asset. Please follow a similar procedure to delink Pages from the Email Test custom asset. https://jmp.sh/tJ4TdX50

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  Anjum Shafi

  • January 23, 2023 08:45

  Dear George, It worked very well. I appreciate you taking time to provide a video walkthrough to my specific question. I have saved the video. You are so kind.😊 Have a great rest of the weekend! 

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