Problem with forms usability
hey guys. So I went live today with my site (Astra Pro + Brizy Pro) and I have 2 forms on my Home Page and they are not working well.
They do what they are supposed to do: They send the subscriber info to my Mailerlite account. The problem is usability:
1. There is no indication to the user that their info is being sent. It can be just 2 seconds (in my tests, it can be up to 4), but the user doesn’t know what is going on. Anyway to put an alert or message while the form is being submitted?
2. The worst part is after the info is submitted. A green alert is shown at the bottom of the form with a phrase I already deleted and replaced for a redirect. So the user submits the form, waits 1 to 4 seconds with nothing indicating what is going on, and after that they receive an alert they should not receive, and 1 to 3 seconds after that, they are redirected to my “Thank you for subscribing” page.
Is there anyway to fix this? I really don’t want to pay for WPForms (for the MailerLite/Zapier integration) and I don’t like HappyForms.
Please help!
My website: http://www.ivansosa.com. You can find the form at the left of my “hero” image
Thank you
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Hi Ivan,
Yes, when a user completes the form and sends it to you, the user receives a confirmation message that his lead sent and he is redirected to another page (if it is set). In such a way is working the form in Brizy. The confirmation message for Success message and Error message can't be deleted. It will be displayed a default text if you will not add some other messages.
Regarding the problem you encounter with the redirect - could you please check if you added the redirect link here - https://jumpshare.com/v/rolaXwdfojhe3FjDWdy3 - I checked your form and I didn't find the redirect link for it. See here - https://jumpshare.com/v/guFSf5HwnKNYdYEgtAAr - if it is added a redirect link it should look like here - https://jumpshare.com/v/ES2xqI7RD9McaBPug9IQ
Thanks!
Best regards,
Sandra0
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